Philips HF3490 User manual - Page 20

Full Two-Year Warranty, Troubleshooting - canada

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16 English date of purchase. Philips reserves the right to verify the purchase price of the Wake-up Light and limit refunds not to exceed suggested retail price. To obtain a Money-Back Guarantee Return Authorization form, call 1-866-832-4361. Please allow 46 weeks for delivery of the check. Full Two-Year Warranty Philips Electronics North America Corporation (USA) and Philips Electronics Ltd (Canada) warrant each new Philips product, model HF3490 against defects in materials or workmanship for a period of two years from the date of purchase, and agree to repair or replace any defective product without charge. IMPORTANT:This warranty does not cover damage resulting from accident, misuse or abuse, lack of reasonable care, or the affixing of any attachment not provided with the product. NO RESPONSIBILITY IS ASSUMED FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES. In order to obtain warranty service, simply call toll-free 1-866-832-4361. In US Manufactured for: Philips Consumer Lifestyle, A Division of Philips Electronics North America Corporation, 1600 Summer Street - 5th Floor, Stamford, CT 06905-5125. In Canada Imported for: Philips Electronics LTD, 281 Hillmount Road, Markham, Ontario L6C 2S3. iPod is a trademark of Apple Inc., registered in the U.S. and other countries. iPhone is a trademark of Apple Inc. Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards. PHILIPS is a Registered Trademark of Koninklijke Philips Electronics N.V. © 2009 Philips Electronics North America Corporation All Rights Reserved. Troubleshooting This chapter summarizes the most common problems you could encounter with the appliance. If you are unable to solve the problem with the information below, call 1-866-832-4361 for assistance. Problem Solution The appliance does not Perhaps the plug is not inserted properly in the wall outlet. Put the work at all. plug properly in the wall outlet. Perhaps there is a power failure. Check if the power supply works by connecting another appliance. The appliance functions Perhaps the lamp has reached the end of its life.The lamp has properly, but the lamp an expected life of more than 10,000 hours (more than 7 years of does not work anymore. normal use).The life depends on the use of the appliance. In case of heavy use, the lamp may not last as long as you expect.The lamp is not replaceable. If the lamp stops working, call 1-866-832-4361 for assistance. The appliance becomes This is normal, as the appliance is heated up by the light of the lamp hot during use. and the electronics. The appliance does not respond when I try to press or move the dials. Remove the plug from the wall outlet and reinsert it. If you reinsert the plug within approximately 15 minutes, the appliance remembers all settings. If you reinsert the plug after a longer period of time, the appliance remembers all settings except the time. 09_HF3490_Oct.indd 16 10/15/09 12:54:06 PM

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date of purchase. Philips reserves the right to verify the purchase price of the Wake-up Light and
limit refunds not to exceed suggested retail price.
To obtain a Money-Back Guarantee Return Authorization form, call 1-866-832-4361. Please allow 4-
6 weeks for delivery of the check.
Full Two-Year Warranty
Philips Electronics North America Corporation (USA) and Philips Electronics Ltd (Canada) warrant
each new Philips product, model HF3490 against defects in materials or workmanship for a period
of two years from the date of purchase, and agree to repair or replace any defective product
without charge. IMPORTANT: This warranty does not cover damage resulting from accident, misuse
or abuse, lack of reasonable care, or the affixing of any attachment not provided with the product.
NO RESPONSIBILITY IS ASSUMED FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL
DAMAGES.
In order to obtain warranty service, simply call toll-free 1-866-832-4361.
In US Manufactured for: Philips Consumer Lifestyle, A Division of Philips Electronics North America
Corporation, 1600 Summer Street - 5th Floor, Stamford, CT 06905-5125.
In Canada Imported for: Philips Electronics LTD, 281 Hillmount Road, Markham, Ontario L6C 2S3.
iPod is a trademark of Apple Inc., registered in the U.S. and other countries. iPhone is a trademark of
Apple Inc.
Apple is not responsible for the operation of this device or its compliance with safety and regulatory
standards.
PHILIPS is a Registered Trademark of Koninklijke Philips Electronics N.V.
© 2009 Philips Electronics North America Corporation
All Rights Reserved.
Troubleshooting
This chapter summarizes the most common problems you could encounter with the appliance. If
you are unable to solve the problem with the information below, call 1-866-832-4361 for assistance.
Problem
Solution
The appliance does not
work at all.
Perhaps the plug is not inserted properly in the wall outlet. Put the
plug properly in the wall outlet.
Perhaps there is a power failure. Check if the power supply works by
connecting another appliance.
The appliance functions
properly, but the lamp
does not work anymore.
Perhaps the lamp has reached the end of its life. The lamp has
an expected life of more than 10,000 hours (more than 7 years of
normal use). The life depends on the use of the appliance. In case of
heavy use, the lamp may not last as long as you expect. The lamp is not
replaceable. If the lamp stops working, call 1-866-832-4361 for
assistance.
The appliance becomes
hot during use.
This is normal, as the appliance is heated up by the light of the lamp
and the electronics.
The appliance does not
respond when I try to
press or move the dials.
Remove the plug from the wall outlet and reinsert it. If you reinsert the
plug within approximately 15 minutes, the appliance remembers all
settings. If you reinsert the plug after a longer period of time, the
appliance remembers all settings except the time.
ENGLISH
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09_HF3490_Oct.indd
16
10/15/09
12:54:06 PM