Philips HTS3564 User manual - Page 41

Disc does not play high-definition video. • Make sure that the disc contains high- definition video. • Make sure that the TV supports high- definition video. • Use an HDMI cable to connect to the TV. Sound No sound from home theater speakers. • Connect the audio cable from your home theater to your TV or other devices. You do not need a separate audio connection when the home theater and TV are connected through an HDMI ARC connection. • Set up the audio for the connected device (see 'Set up the audio' on page 11). • Reset your home theater to its factory settings (see 'Restore default settings' on page 24), then switch it off and switch on again. • On your home theater, press SOURCE repeatedly to select the correct audio input. Distorted sound or echo. • If you play audio from the TV through the home theater, make sure that the TV is muted. Audio and video are not synchronized. • 1) Press SOUND SETTINGS. 2) Press the Navigation buttons (left/right) to select AUD SYNC, and then press OK. 3) Press the Navigation buttons (up/down) to synchronize the audio with the video. Play Cannot play a disc. • Clean the disc. • Make sure that the home theater supports the type of disc (see 'Media formats' on page 26). 30 EN • Make sure that the home theater supports the region code of the disc (see 'Region codes' on page 26). • If the disc is a DVD±RW or DVD±R disc, make sure that it is finalized. Cannot play a DivX file. • Make sure that the DivX file is encoded according to the 'Home Theater Profile' with the DivX encoder. • Make sure that the DivX file is complete. DivX subtitles do not display correctly. • Make sure that the subtitle file name is the same as the movie file name (see 'Subtitles' on page 15). • Select the correct character set: 1) Press OPTIONS. 2) Select [Character set]. 3) Select the supported character set. 4) Press OK. Cannot read the contents of a USB storage device. • Make sure that the format of the USB storage device is compatible with the home theater. • Make sure that the file system on the USB storage device is supported by the home theater. 'No entry' or 'x' sign appears on the TV. • The operation is not possible. EasyLink does not work. • Make sure that the home theater is connected to a Philips brand EasyLink TV, and the EasyLink option is turned on (see 'Set up EasyLink (HDMI-CEC control)' on page 10). • For TVs from different manufacturers, the HDMI CEC could be called differently. Check theTV user manual on how to enable it. When you switch on the TV, the home theater automatically switches on. • This behavior is normal when you are using Philips EasyLink (HDMI-CEC).To make the home theater work independently, switch off EasyLink.