Philips HTS3564 User manual - Page 42
Audio, Radio, USB, Main unit, Subwoofer, Speakers, Remote control batteries, Laser
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Cannot access BD-Live features. • Make sure that the home theater is connected a home network with internet access (see 'Connect and set up a home network' on page 12). • Make sure that the network is set up. Use a wired network installation (see 'Set up the wired network' on page 12) or wireless network installation (see 'Set up the wireless network' on page 12). • Make sure that the Blu-ray disc supports BD-Live features. • Clear memory storage (see 'BD-Live on Blu-ray' on page 15). My 3D video played in 2D mode. • Make sure that your home theater is connected to a 3D TV through an HDMI cable. • Make sure that the disc is a Blu-ray 3D disc, and the Blu-ray 3D video option is on (see 'Play Blu-ray 3D disc' on page 14). TV screen is black when you play a Blu-ray 3D video or a DivX copy protected video. • Make sure that the home theater is connected to the TV through an HDMI cable. • Switch to the correct HDMI source on the TV. Poor playback on YouTube Leanback or Picasa. • Make sure that the home theater is connected to a home network and is properly set up (see 'Connect and set up a home network' on page 12). • Make sure that the internet connection speed is higher than 2 MBPS to obtain optimum performance. Network Wireless network distorted or not found. • Make sure that the wireless network is not disturbed by microwave ovens, DECT phones, or other neighboring Wi-Fi devices. • Place the wireless router and the home theater within five meters of each other. • If the wireless network does not work properly, try a wired network installation (see 'Set up the wireless network' on page 12). Slow video streaming from Netflix and VUDU. • Look in your wireless router's user manual for information on indoor range, transfer rate, and other factors of signal quality. • You need a high speed Internet connection for your router. Netflix and VUDU does not work. • Make sure that the network is correctly connected and set up (see 'Connect and set up a home network' on page 12). • Check the router connection (refer to the user manual for the router). EN 31 English