Philips MX5900SA User manual - Page 48

Troubleshooting

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English Troubleshooting WARNING Under no circumstances should you try to repair the system yourself, as this will invalidate the warranty. Do not open the system as there is a risk of electric shock. If a fault occurs, first check the points listed below before taking the system for repair. If you are unable to remedy a problem by following these hints, please call 1-800-531-0039 for help. No power. Problem Solution - Check if the AC power cord is properly connected. - Press the STANDBY ON on the front of the DVD system to turn on the power. No picture. - Refer to your TV's manual for correct Video In channel selection. Change the TV channel until you see the DVD screen. (see page 21) - Press DISC on the remote. - Switch the P-SCAN at the back panel to "OFF" position if you are not using a Progressive Scan TV. Distorted or poor picture. - Sometimes a small amount of picture distortion may appear. This is not a malfunction. - Clean the disc. (see page 10) Completely distorted picture or black/ white picture. - TVs have a color system standard. If the disc's or DVD system's color system is different than your TV's color system, the picture may be distorted or colorless. Set to the correct 'TV System' setting. (see page 21) The aspect ratio of the screen cannot be - The aspect ratio is fixed on the DVD disc. changed even though you have set the - Depending on the TV, it may not be possible to TV display. change the aspect ratio. No sound or distorted sound. - Adjust the volume. - Replace the speaker cables. - Check the speaker connections and settings. (see pages 12, 23) - Disconnect the headphones. - Press PLAY to resume normal play mode if necessary. - Press the correct source button on the remote (TV/AV or AUX, for example) to choose the equipment that you want to hear through the DVD system. (see pages 14, 15, 17) The DVD system does not work. - Disconnect the power cord from the power outlet for a few minutes. Reconnect the power cord and try to operate again as usual. 48

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48
English
Troubleshooting
WARNING
Under no circumstances should you try to repair the system yourself, as this
will invalidate the warranty.
Do not open the system as there is a risk of
electric shock.
If a fault occurs, first check the points listed below before taking the system for
repair. If you are unable to remedy a problem by following these hints, please
call
1-800-531-0039 for help.
No power.
No picture.
Distorted or poor picture.
Completely distorted picture or black/
white picture.
The aspect ratio of the screen cannot be
changed even though you have set the
TV display.
No sound or distorted sound.
The DVD system does not work.
Problem
–
Check if the AC power cord is properly
connected.
–
Press the STANDBY ON on the front of the
DVD system to turn on the power.
–
Refer to your TV
’
s manual for correct Video In
channel selection.
Change the TV channel until
you see the DVD screen.
(see page 21)
–
Press DISC on the remote.
–
Switch the P-SCAN at the back panel to
“
OFF
”
position if you are not using a Progressive Scan
TV.
–
Sometimes a small amount of picture distortion
may appear.
This is not a malfunction.
–
Clean the disc.
(see page 10)
–
TVs have a color system standard.
If the disc
’
s
or DVD system
’
s color system is different than
your TV
’
s color system, the picture may be
distorted or colorless.
Set to the correct
‘
TV
System
’
setting.
(see page 21)
–
The aspect ratio is fixed on the DVD disc.
–
Depending on the TV, it may not be possible to
change the aspect ratio.
–
Adjust the volume.
–
Replace the speaker cables.
–
Check the speaker connections and settings.
(see pages 12, 23)
–
Disconnect the headphones.
–
Press PLAY to resume normal play mode if
necessary.
–
Press the correct source button on the remote
(TV/AV or AUX, for example) to choose the
equipment that you want to hear through the
DVD system.
(see pages 14, 15, 17)
–
Disconnect the power cord from the power
outlet for a few minutes.
Reconnect the power
cord and try to operate again as usual.
Solution