Philips PSA232 User manual - Page 16

Troubleshooting - problems

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Troubleshooting If a fault occurs, first check the points listed in the following pages. For further help and other troubleshooting tips, please also check out FAQs at www.philips.com/support. If you are unable to find a solution by following these hints, consult your dealer or service center. WARNING: Under no circumstances should you try to repair the set yourself, as this will invalidate the warranty. Symptom Hang up Cannot power up Device shows "Player problem" Device shows IIIIIIII No sound when the 2; button is pressed on my PSA player Cannot transfer from my PSA back to my computer Device shows " ! " / "Connect to PC" Solution Remove the battery. Re-insert the battery and power up the device. Insert new batteries. Press 2; and power up the device. In case of device / card error, connect your device to the computer. Use Device Manager to restore your device. Device / memory card error. Connect your device to the computer. Use Philips Device Manager to repair your device. You have transferred music tracks with Chinese, Japanese, Korean or other languages to your device. Use Device Manager to restore your device. - You may have a weak battery, insert a fresh battery into your player. - Check if your headphone plug has been inserted into the head phone jack of the unit completely - When you press the 2; button, make sure that it is pressed and held for long enough until the display light up. - Check if the volume is at an audible level. Increase the volume using the VOLUME + button. - If psa is in pause mode, press the 2; button to resume playback. - Do a soft reset by re-inserting the battery. - If nothing works then try connecting your psa player to the computer and then start Philips Device manager and select "restore" to rebuild the database and firmware image of the psa player This is not an error.Windows Media Player can only transfer tracks from your computer back to your PSA but not the other way round, subject to digital rights management. Connect your device to the computer. Use Philips Device Manager to repair your device. 15

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15
Hang up
Remove the battery.
Re-insert the battery and power up
the device.
Cannot power up
Insert new batteries.
Press
2;
and power up the device.
In case of device / card error, connect your device to the
computer. Use
Device Manager
to restore your device.
Device shows "Player problem"
Device / memory card error.
Connect your device to the
computer. Use
Philips Device Manager
to repair your device.
Device shows
IIIIIIII
You have transferred music tracks with Chinese, Japanese,
Korean or other languages to your device. Use
Device
Manager
to restore your device.
No sound when the
2;
button is
- You may have a weak battery,insert a fresh battery into your player.
pressed on my PSA player
- Check if your headphone plug has been inserted into the head
phone jack of the unit completely
- When you press the
2;
button, make sure that it is pressed
and held for long enough until the display light up.
- Check if the volume is at an audible level.
Increase the volume
using the
VOLUME +
button.
- If psa is in pause mode, press the
2;
button to resume playback.
- Do a soft reset by re-inserting the battery.
- If nothing works then try connecting your psa player to the
computer and then start
Philips Device manager
and select
"restore" to rebuild the database and firmware image of the
psa player
Cannot transfer from my PSA back
This is not an error.Windows Media Player can only transfer tracks
to my computer
from your computer back to your PSA but not the other way round,
subject to digital rights management.
Device shows " ! " / "Connect to PC"
Connect your device to the computer.
Use Philips Device Manager
to repair your device.
Symptom
Solution
Troubleshooting
If a fault occurs, first check the points listed in the following pages. For further help and other
troubleshooting tips, please also check out FAQs at
www.philips.com/support
.
If you are unable to find a solution by following these hints, consult your dealer or service
center.
WARNING:
Under no circumstances should you try to repair the set yourself, as this will invalidate
the warranty.