Philips SE6551B User manual - Page 68

Caller does not hear me! Microphone may be muted: During a call, press s. There's no dialling tone! • No power: Check the connections. • Batteries are empty: Charge the batteries. • Move closer to the base station. • Wrong line cable used: Use the line cable provided. • Line adaptor is required: Connect the line adaptor to the line cord. Caller does not hear me clearly! • Move closer to the base station. • Move the base station at least one metre away from any electronic appliances. Frequent noise interference on my radio or television! • Move the base station as far away as possible from the electrical appliances. The handset cannot be registered to the base station! • Maximum number of handsets (8) has been reached. To register a new handset, unregister an existing handset. • Remove and replace the handset batteries. • Try again by disconnecting and connecting the base station power supply and follow the procedure to register a handset (see section 10.6). Caller number is not displayed! • Service is not activated: Check your subscription with your network operator. I cannot change the settings of my voice mail! • Operator voice mail is managed by your operator and not the phone itself. Please contact your operator should you want to change the settings. 14.4 Product behaviour Keypad does not work! • Unlock your keypad: Long press * in idle mode. The handset warms up when making a long call and when it is on the base station! • This is a normal behavior. The handset consumes energy while calling and charging. My handset keeps going into idle mode! • If there are no key presses for 30 seconds, the handset will automatically return to idle mode. It will also return to idle mode automatically when you place the handset back on the base station (if auto hang-up feature is on). 66 Frequently asked questions