Philips VOIP8551B User manual - Page 65

20 Frequently asked questions www.philips.com/support In this chapter, you will find the most frequently asked questions and answers about your phone. Connection No Signal icon • The handset may be out of range. Move closer. • If the handset displays Unregistered, register the handset. See page 49. Set-up Product behaviour I cannot change the settings of my voice mail • Operator voice mail is managed by your operator and not the phone itself. Please contact your operator should you want to change the settings. Registration fails continuously • Your base memory may be full. Delete an un-used handset and try again. See page 49. Sound No dialing tone on landline • Check your phone connections. • The handset may be out of range. Move closer. No parking tone • The handset may not be placed properly on the cradle. Try again. • Charging contacts may be dirty. Disconnect the power supply first and then clean contacts with a damp cloth. Handset on the charger does not charge • Check that the batteries are inserted correctly. • Make sure the handset is placed properly on the charger. The battery icon animates while charging. • Batteries may be defective. Purchase new ones from your dealer. No display • Check that the batteries are charged. • Check the power and phone connections. Bad audio (crackles, echo, etc.) • The handset may be nearly out of range. Move closer to the base. • The phone may be receiving interference from nearby electrical appliances. Move the base. 62 Frequently asked questions