Pioneer AVH-221EX Owners Manual - Page 48

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English Appendix Troubleshooting If you have problems operating this product, refer to this section. The most common problems are listed below, along with likely causes and solutions. If a solution to your problem cannot be found here, contact your dealer or the nearest authorized Pioneer service facility. Common problems A black screen is displayed, and operation is not possible using the touch panel keys. → Power off mode is on. - Press any button on this product to release the mode. Problems with the AV screen CD or DVD playback is not possible. → The disc is inserted upside down. - Insert the disc with the label upward. → The disc is dirty. - Clean the disc. → The disc is cracked or otherwise damaged. - Insert a normal, round disc. → The files on the disc are in an irregular file format. - Check the file format. → The disc format cannot be played back. - Replace the disc. → The loaded disc is a type this product cannot play. - Check what type of disc it is. The screen is covered by a caution message and the video cannot be shown. → The parking brake lead is not connected or the parking brake is not applied. - Connect the parking brake lead correctly, and apply the parking brake. → The parking brake interlock is activated. - Park your vehicle in a safe place and apply the parking brake. No sounds are produced. The volume level will not rise. → The system is performing still, slow motion, or frame-by-frame playback with DVD-Video. - There is no sound during still, slow motion, or frame-by-frame playback with DVD-Video. → The system is paused or performing fast reverse or forward during the disc playback. - For the media other than music CD (CD-DA), there is no sound on fast reverse or forward. The icon is displayed, and operation is impossible. → The operation is not compatible with the video configuration. - The operation is not possible. (For example, the DVD playing does not feature that angle, audio system, subtitle language, etc.) The picture is extremely unclear/ distorted and dark during playback. → The disc features a signal to prohibit copying. (Some discs may have this.) - Since this product is compatible with the copy guard analog copy protect system, the picture may suffer from horizontal stripes or other imperfections when a disc with that kind of protection signal is viewed on some displays. This is not a malfunction. - 48 -

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English
- 48 -
If you have problems operating this
product, refer to this section. The most
common problems are listed below, along
with likely causes and solutions. If a
solution to your problem cannot be found
here, contact your dealer or the nearest
authorized Pioneer service facility.
A black screen is displayed, and
operation is not possible using the touch
panel keys.
→
Power off mode is on.
– Press any button on this product to
release the mode.
CD or DVD playback is not possible.
→
The disc is inserted upside down.
– Insert the disc with the label upward.
→
The disc is dirty.
– Clean the disc.
→
The disc is cracked or otherwise
damaged.
– Insert a normal, round disc.
→
The files on the disc are in an irregular
file format.
– Check the file format.
→
The disc format cannot be played back.
– Replace the disc.
→
The loaded disc is a type this product
cannot play.
– Check what type of disc it is.
The screen is covered by a caution
message and the video cannot be shown.
→
The parking brake lead is not connected
or the parking brake is not applied.
– Connect the parking brake lead
correctly, and apply the parking brake.
→
The parking brake interlock is activated.
– Park your vehicle in a safe place and
apply the parking brake.
No sounds are produced. The volume
level will not rise.
→
The system is performing still, slow
motion, or frame-by-frame playback
with DVD-Video.
– There is no sound during still, slow
motion, or frame-by-frame playback
with DVD-Video.
→
The system is paused or performing fast
reverse or forward during the disc
playback.
– For the media other than music CD
(CD-DA), there is no sound on fast
reverse or forward.
The icon
is displayed, and operation is
impossible.
→
The operation is not compatible with
the video configuration.
– The operation is not possible. (For
example, the DVD playing does not
feature that angle, audio system,
subtitle language, etc.)
The picture is extremely unclear/
distorted and dark during playback.
→
The disc features a signal to prohibit
copying. (Some discs may have this.)
– Since this product is compatible with
the copy guard analog copy protect
system, the picture may suffer from
horizontal stripes or other
imperfections when a disc with that
kind of protection signal is viewed on
some displays. This is not a
malfunction.
Appendix
Troubleshooting
Common problems
Problems with the AV screen