Plantronics S12 User Guide - Page 2

1 To receive calls with your headset 1.1 Put on your headset. 1.2 When your telephone rings, push the headset button. The headset indicator 13 should be on (green). 1.3 Remove the handset from the cradle and place it on your desk. 1.4 Begin talking to your calling party. 1.5 When you are finished, hang up 1.3 the handset. 1.1 13 1.2 1.2 1.3 2 To use your telephone handset 2.1 Push the headset button. The headset indicator should not be illuminated. 2.2 2.2 Use the telephone handset as normal. EXAMINE OTHER FEATURES 3 To switch from your telephone handset to your headset 3 3.1 Alert your caller that there will be a short delay, and put on your headset. 3.2 Push the headset button. The headset indicator should be on (green). 3.3 Resume talking through your headset. 4 TIP: The handset must remain off the cradle during phone calls. 4 To switch from your headset to your telephone handset 4.1 Alert your caller that there will be a short delay, and then release the headset button. The headset indicator should not be illuminated. 4.2 Remove your headset and pick up your handset. 4.3 Resume talking through your telephone handset. 5 To use the mute function. 5.1 Press the mute button. The mute indicator 5 should be on (red). You will be able to hear them but they can not hear you. 5.2 Release the mute button to deactivate the mute function. The mute indicator should not be illuminated. Your working system should look like this: It provides the following benefits: I SoundGuard® Plus™ technology quickly reduces the level of harsh noises, such as fax tones I Call Clarity™ improves incoming and outgoing sound I Switch easily with one button selection between headset and handset I Incoming and outgoing volume control I Mute control TROUBLESHOOTING I cannot hear a dial tone. s Make sure all cable connections are correct and firmly in place. s Pay special attention that handset cord 21 is properly connected. s Ensure AC power adapter is connected and power is on. s Make sure you have pressed the headset button and the headset indicator is on. s Make sure the telephone handset is off-hook. s Adjust listen volume control. s Adjust the compatibility slide switch. s Ensure that the headset is centered on your ear. Caller cannot hear my voice. s Make sure the mute button is turned off (indicator off). s Increase the outgoing volume by adjusting the speak volume control s Adjust headset so the microphone is closer to your mouth. I hear a hum in the headset. s Adjust the compatibility slide switch until the sound is clear. Trying other settings will not harm the amplifier or your telephone. Plantronics Help Desk The Plantronics Help Desk is ready to assist you! Dial 1-800-544-4660 or visit our website at www.plantronics.com. FCC REQUIREMENTS Part 68 This equipment complies with Part 68 of the FCC rules and the requirements adopted by ACTA. On the exterior of this equipment is a label that contains a product identifier in the format US:AAAEQ##TXXXX. If requested, this information must be provided to your telephone company. A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible jack that is also compliant. See installation instructions for details. The REN is useful to determine the quantity of devices you may connect to your telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most, but not all areas, the sum of the RENs should not exceed five (5.0). To be certain of the number of devices you may connect to your line, as determined by the REN, contact your local telephone company. For product approved after July 23, 2001, the REN for this product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ### are the REN without the decimal point. (For example, 03 represents a REN of 0.3.) For earlier producers, the REN is separately shown on the label. If this telephone equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isn't practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary. The telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the proper functioning of your equipment. If they do, you will be notified in advance in order for you to make necessary modifications to maintain uninterrupted service. 345 Encinal Street Santa Cruz, California 95060 (800) 544-4660 www.plantronics.com © 2002-2006 Plantronics, Inc. All rights reserved. Plantronics, the logo design, Plantronics and logo design combined, Call Clarity, Firefly and SoundGuard Plus are trademarks or registered trademarks of Plantronics, Inc. All other trademarks are the property of the respective owners. Patents U.S. 5,210,791, D394,437 & D403,327; Finland 20183 & 20184; GB Regd.Des.No. 2073246 & 2073247; Sweden 64 176 & 64 177 PARTS Headset Holder 65217-01 Cord (phone to amplifier) 65218-01 AC Power Adapter 73079-01 Adjustable Headband 43298-01 Headset Assembly 65219-01 Pivot Ball Ring 45650-03 Ear Cushion Assembly (Leatherette Assembly) 46186-01 Amplifier Assembly 65220-01 Printed in USA. 65168-01 (08-06) If trouble is experienced with this unit, for repair or warranty information, please contact customer service at (800) 544-4660. If the equipment is causing harm to the network, the telephone company may request that you disconnect the equipment until the problem is resolved. DO NOT DISASSEMBLE THIS EQUIPMENT: it does not contain any user serviceable components. We recommend the installation of an AC surge arrester in the AC outlet to which this equipment is connected. Telephone companies report that electrical surges, typically lighting transients, are very destructive to customer terminal equipment connected to AC power sources. INDUSTRY CANADA NOTICE Terminal Equipment Notice: This equipment meets the applicable Industry Canada Terminal Equipment Technical Specifications. This is confirmed by the registration number. The abbreviation, IC, before the registration number signifies that registration was performed based on a Declaration of Conformity indicating that Industry Canada technical specifications were met. It does not imply that Industry Canada approved the equipment. Notice: The Ringer Equivalence Number (REN) for this terminal equipment is marked on the equipment itself. The REN assigned to each terminal equipment provides an indication of the maximum number of terminals allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed five. LIMITED WARRANTY for Plantronics Commercial Products Purchased in the US and Canada • This warranty covers defects in materials and workmanship of Commercial Products manufactured, sold or certified by Plantronics which were purchased and used in the United States and Canada. • This warranty lasts for one year from the date of purchase of the Products. • This warranty extends to you only if you are the end user with the original purchase receipt. • We will, at our option, repair or replace the Products that do not conform to the warranty. We may use functionally equivalent reconditioned/refurbished/remanufactured/ pre-owned or new Products or parts. • To obtain service in the U.S. contact Plantronics at (800) 544-4660 and in Canada call (800) 540-8363. If you need additional information, please contact our service centers at the numbers provided. • THIS IS PLANTRONICS' COMPLETE WARRANTY FOR THE PRODUCTS. • This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or province to province. Please contact your dealer or our service center for the full details of our limited warranty, including items not covered by this limited warranty.