Polk Audio I-Sonic Digital Audio System I-Sonic Digital Audio System Owner's M - Page 19

Trouble, Shooting

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Trouble Shooting Problem System Does Not Function No Sound Remote Not Working Weak AM Reception Weak FM Reception iPod or iPhone Connectivity Problems What To Do Make sure the power supply is connected to the I-Sonic and that the power cord is plugged into an operating electrical outlet. Is the green light on power supply on? Press and release the On/Off to see if the display lights up. Turn volume up. Is the unit muted? Check connection to AUX INPUT & confirm that the external source (i.e. CD player) is "On." Select a different source to determine if it works or if the problem is with all sources. Disconnect the headphones (Note: headphones mute the speakers). Move closer to the unit. Is the battery plastic tab removed? Make sure battery is installed correctly. Change the battery in the remote. Check connection of AM antenna. Move power supply away from unit. You may be in an area of weak AM signals. Check the connection of the FM antenna. Adjust antenna; install a high gain/roof top antenna. Check adapter. Check docking. Check software on iPod or iPhone. Customer Service Hours of Operation Monday-Friday, 9AM-5:30 PM EST [email protected] I-Sonic: Trouble Shooting 19

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Trouble
Shooting
Problem
What To Do
System Does Not Function
Make sure the power supply is connected to the I-Sonic and
that the power cord is plugged into an operating electrical outlet.
Is the green light on power supply on?
Press and release the On/Off to see if the display lights up.
No Sound
Turn volume up.
Is the unit muted?
Check connection to AUX INPUT & confirm that the external source
(i.e. CD player) is “On.”
Select a different source to determine if it works or if the problem
is with all sources.
Disconnect the headphones (Note: headphones mute the speakers).
Remote Not Working
Move closer to the unit.
Is the battery plastic tab removed?
Make sure battery is installed correctly.
Change the battery in the remote.
Weak AM Reception
Check connection of AM antenna.
Move power supply away from unit.
You may be in an area of weak AM signals.
Weak FM Reception
Check the connection of the FM antenna.
Adjust antenna; install a high gain/roof top antenna.
iPod or iPhone Connectivity Problems
Check adapter.
Check docking.
Check software on iPod or iPhone.
Customer Service Hours of Operation
Monday-Friday, 9
AM
-5:30
PM EST
I-Sonic:
Trouble Shooting
19