Poulan PPB4020M Owner Manual - Page 19

Troubleshooting Table

Page 19 highlights

TROUBLESHOOTING TABLE PROBLEM POSSIBLE CAUSE The battery is not charged. SOLUTION Charge the battery. The switch is defective. Replace the switch (call the tollfree helpline, at 1-855-378-6903. The mower does Grass jamming blade. not start. Remove battery; check under deck for jams. The battery is not fully seated. Check the connection between the motor connector and the battery. Battery may require service or Call toll free helpline, at 1-855-378-6903 replacement. or replace battery. The lawn is rough or uneven. The mower cuts the grass unevenly. The cutting height is not set properly. Check the mowing area. Move the wheels to a higher setting. Wet grass clippings are sticking Wait until the grass dries before mowing. The mower does to the underside of the deck. not mulch properly. The mulching plug is missing. Install the mulching plug. The mower is hard to push. The grass is too tall, or the cutting height is too low. The rear of the mower housing and the blade are dragging in thick grass. Raise the cutting height. Empty the grass clippings from the grass catcher bag. The mower is excessively noisy and vibrates. The motor shaft is bent. The blade is unbalanced. Stop the motor, and inspect for damage. Repair before restarting. If vibration persists, call the toll free helpline (1-855-378-6903) This is normal. Power Save None, this is normal. The mower speeds up and slows down while in operation. feature automatically adjusts the cutting speed of the blades to match the application to give the best possible cut while maximizing run time and battery life. 18

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18
TROUBLESHOOTING TABLE
PROBLEM
POSSIBLE CAUSE
SOLUTION
The mower does
not start.
The mower cuts
the grass unevenly.
The mower does
not mulch properly.
The mower is hard
to push.
The mower is
excessively noisy
and vibrates.
The mower speeds
up and slows down
while in operation.
The battery is not charged.
The switch is defective.
Grass jamming blade.
The battery is not fully seated.
Battery may require service or
replacement.
The lawn is rough or uneven.
The cutting height is not set
properly.
Wet grass clippings are sticking
to the underside of the deck.
The mulching plug is missing.
The grass is too tall, or the
cutting height is too low.
The rear of the mower housing
and the blade are dragging in
thick grass.
The motor shaft is bent.
The blade is unbalanced.
This is normal. Power Save
feature automatically adjusts
the cutting speed of the blades
to match the application to
give the best possible cut while
maximizing run time and battery
life.
Charge the battery.
Replace the switch (call the tollfree
helpline, at 1-855-378-6903.
Remove battery; check under deck for
jams.
Check the connection between the motor
connector and the battery.
Call toll free helpline, at 1-855-378-6903
or replace battery.
Check the mowing area.
Move the wheels to a higher setting.
Wait until the grass dries before mowing.
Install the mulching plug.
Raise the cutting height.
Empty the grass clippings from the grass
catcher bag.
Stop the motor, and inspect for damage.
Repair before restarting. If vibration
persists, call the toll free helpline
(1-855-378-6903)
None, this is normal.