RCA RTD258 User Manual - RTD258 - Page 30

Additional Information Troubleshooting The unit does not switch on. • Make sure it is plugged in. • Press the ON/OFF button on the remote control or the ON/STANDBY button on the front of the EN unit. The device switches off spontaneously. • The device switches off automatically when it is in STOP mode for more than 30 minutes without any user intervention. Switch it on again. • It might be impossible to read the disc. • Insert the disc with the printed side facing up. • Check that the disc can actually be played by this device (see page 26). • Check that the disc's regional code matches the player's regional code. This player's regional code is 1. • Clean the disc. There is no picture. • Check you have switched on the TV set. • Check the connections (see pages 4, 24 and 26 and Quick Start Guide). • Select the AV input assigned to the player on the TV. The picture is of poor quality (with snow or lines). • Check the connections (see pages 4, 24 and 26 and Quick Start Guide). There is no sound or the sound is of poor quality. • Check the connections (see pages 5). • Make sure the speakers are connected. • Make sure the MUTE function is not on. No surround sound. • Check the speaker configuration in the Setup menu (see Audio on page 25). I can't find my file in the WMA/mp3/JPG listing. • Make sure the filename is valid (see page 30 and 31). The remote control does not work or works only intermittently. • Check that batteries are inserted or change them. • Aim the remote control at the unit. The infrared beam must not be blocked or interrupted. • Check that the remote control is configured to control the device you are trying to operate with it. Press the DVD•CD button if you want to operate a DVD player. The subtitles do not appear. • Check that the DVD disc provides subtitles. • Refer to the section on how to display subtitles (see page 18 and 24). The disc menu language is not the correct one. • The disc menu language has not been set up (see page 24). • The language of your choice is not available on the disc (see page 24). You have forgotten your password (Parental control). • Use the super password: 9688. 28 Illustrations contained in this document are for representation only.