Ricoh 403080 Quick Setup Guide - Page 6

Troubleshooting Issue, Action

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Page 6 highlights

HotSpot Printer Quick Setup Guide Troubleshooting section No. Issue Action 1 Service is not • Perform the following steps to restart the service: running, i.e., 1. Turn printer power OFF. default printer 2. Disconnect the USB keypad cable (from rear of printer). display 3. Turn printer power ON. message does 4. Waitapprox.90secondsafter[Ready]isdisplayedonprinterLCD. not read: [For 5. Turn printer power OFF. Print 6. Reconnect the USB keypad cable. Release, 7. Turn printer power ON. Press OK] 8. Waitapprox.90secondsafter[Ready]isdisplayedonprinterLCD.The message [Print Release Press OK] should appear on the LCD. 9. To determine service status, go to No. 2. 2 Cannot print • To check service status press the [?] key on the HotSpot keypad. The printer LCD will display one of the following messages: - [PrinterOn x.x LicenseValid]. Indicates that Mobile Printing Service application is working properly. - [PrinterOnx.xInternetDown].Thisindicatesthattheprintercannot getproperconnectiontotheMobilePrintingServiceServer.Pleasecheck printer network settings (IPv4, DHCP, DNS, etc.). Also see No. 3, below. - [PrinterOnx.xNoLicense].Thisindicatesthattheapplicationcannot getavalidlicensefromtheMobilePrintingServiceServer.Pleasecheck printer'snetworksettings(IPv4,DHCP,DNS,etc.).Pleasecheckthatthe printer's time and date are set correctly. See No. 4.

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Troubleshooting section
No.
1
2
Issue
Service is not
running, i.e.,
default printer
display
message does
not read: [For
Print
Release,
Press OK]
Cannot print
Action
•
Perform the following steps to restart the service:
1.
Turn printer power OFF.
2.
Disconnect the USB keypad cable (from rear of printer).
3.
Turn printer power ON.
4.
Wait approx. 90 seconds after [Ready] is displayed on printer LCD.
5.
Turn printer power OFF.
6.
Reconnect the USB keypad cable.
7.
Turn printer power ON.
8.
Waitapprox.90secondsafter[Ready]isdisplayedonprinterLCD.
The
message [Print Release Press OK] should appear on the LCD.
9.
To determine service status, go to No. 2.
•
To check service status press the [?] key on the HotSpot keypad.
The printer LCD will display one of the following messages:
-
[PrinterOn x.x LicenseValid]. Indicates that Mobile Printing Service
application is working properly.
-
[PrinterOnx.xInternetDown].Thisindicatesthattheprintercannot
getproperconnection totheMobilePrintingServiceServer.Pleasecheck
printernetworksettings(IPv4,DHCP,DNS,etc.).AlsoseeNo.3,below.
-
[PrinterOnx.xNoLicense].Thisindicatesthattheapplicationcannot
getavalidlicensefromtheMobilePrintingServiceServer.Pleasecheck
printer’snetworksettings(IPv4,DHCP,DNS,etc.).Pleasecheckthatthe
printer’s time and date are set correctly. See No. 4.
HotSpot Printer Quick Setup Guide