Ricoh 403080 Quick Setup Guide - Page 7

HotSpot Printer Quick Setup Guide No. Issue Action 3 Service • Confirm that there is Internet connectivity from another device (e.g., status reads: computer,laptop,etc.)byusingthesameEthernetcableandphysicalport [PrinterOn x.x connection. InternetDown] • Confirmthattherearenoauthenticationrequirementsforaccessingthe Internet(e.g.,username/password,"clickheretoconnect"messages,etc. (Note: To check • PingorHTTPtheHotSpotPrinter'sIPv4Address.FortheIPv4Address,print service status, aConfigurationPagefromthedevicecontrolpanel(asfeaturedinsection1d). press [?] on • ContactyourITdepartmentorISP(InternetServiceProvider)toconfirmthat HotSpot keypad) the TCP/IP settings used by the HotSpot Printer are valid. • Has DHCP been disabled? If so, static DNS values must be entered. About DHCP The HotSpot Printer's default DHCP setting is"On", in order for the DHCP ServertoautomaticallyassignanIPAddress,SubnetMask,GatewayAddress andDNSAddress.If,forexample,theprinteristurnedoffandmovedtoanew location,withDHCPsetto"On,"asshownbelow,thecorrectnetworksettings are automatically assigned. Setting Name Auto-Obtain (DHCP) IPv4 Address Subnet Mask Gateway Address Value On 011.022.033.044 000.000.000.000 000.000.000.000 TheproblemariseswhentheprintersettingsarechangedtoDHCP"Off"andan IPAddressismanuallyassigned.IfDHCPis"Off,"thentheIPAddress,Subnet Mask,GatewayAddressandDNSAddressmustbemanuallyset.Ifanyofthese addresses are set incorrectly or omitted, then the printer will not be able to communicatewiththePrinterOnServerandviceversa.Thistypicallyresultsin an"InternetDown"errormessageontheprinter'sLCDPanel.WiththeInternet Downerror,usersareabletosubmitjobstothePrinterOnServer,receivetheir releasecodebut,thejobneverdownloadstothePrinterbecausetheprintercan't communicate over the Internet.