Ricoh Aficio MP 171SPF Operating Instructions - Page 36

Reception, Clear/Stop

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Troubleshooting When Using the Facsimile Function Problem Cause Solution Cannot cancel Internet Fax transmission. Press the {Clear/Stop} key. See "Canceling a Transmission", Facsimile Reference. Canceling Internet Fax transmission is possible only during scanning. It is impossible during communication. Although a group spec- The number of specified destina- A maximum of 100 parties can be ification was set for the tions exceeds the maximum specified for a group. Check if 3 following, reception was not possible. number that can be specified as a there are over the specified num- group. bers registered in the address Forwarding, Forwarding of Special Sender, Email TX Result, routing email received via SMTP. book. If a group was registered in another group, transmission is canceled but an error message does not appear. See "Registering Names to a Group", General Settings Guide. ❖ Reception Problem Cause Solution The machine failed to print received fax documents. If this happened when the Receive File indicator was lit, the paper or toner might have run out, making printing impossible. • Load paper into the paper tray. • Add toner. See "Substitute Reception", Facsimile Reference. The machine failed to print When the B Load Paper indica- Load paper into the paper tray. received fax documents. tor is lit. See p.65 "Loading Paper". Reception is impossi- The toner has run out. ble, but transmission is possible. Replace the toner bottle. See p.78 "Replacing Toner". Reception is possible, but The terminal adaptor setting is in- Check the setting. transmission is impossible. correct. Transmission is possible, The terminal adaptor setting is in- Check the setting. but reception is impossible. correct. 30

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Troubleshooting When Using the Facsimile Function
30
3
❖
Reception
Cannot cancel Internet
Fax transmission.
-
Press the
{
Clear/Stop
}
key. See
“Canceling a Transmission”, Fac-
simile Reference.
Canceling Internet Fax transmis-
sion is possible only during scan-
ning. It is impossible during
communication.
Although a group spec-
ification was set for the
following, reception
was not possible.
Forwarding, Forward-
ing of Special Sender,
Email TX Result, rout-
ing email received via
SMTP.
The number of specified destina-
tions exceeds the maximum
number that can be specified as a
group.
A maximum of 100 parties can be
specified for a group. Check if
there are over the specified num-
bers registered in the address
book. If a group was registered in
another group, transmission is
canceled but an error message
does not appear. See “Registering
Names to a Group”, General Set-
tings Guide.
Problem
Cause
Solution
The machine failed to print
received fax documents.
If this happened when the Re-
ceive File indicator was lit, the pa-
per or toner might have run out,
making printing impossible.
•
Load paper into the paper
tray.
•
Add toner.
See “Substitute Reception”, Fac-
simile Reference.
The machine failed to print
received fax documents.
When the
B
Load Paper indica-
tor is lit.
Load paper into the paper tray.
See p.65 “Loading Paper”.
Reception is impossi-
ble, but transmission is
possible.
The toner has run out.
Replace the toner bottle. See p.78
“Replacing Toner”.
Reception is possible, but
transmission is impossible.
The terminal adaptor setting is in-
correct.
Check the setting.
Transmission is possible,
but reception is impossible.
The terminal adaptor setting is in-
correct.
Check the setting.
Problem
Cause
Solution