Ricoh Aficio MP 2000 Troubleshooting - Page 64

Max. E-mail, Divide & Send E-mail, per On per max., Job Information, Exceeded max. E

Get Ricoh Aficio MP 2000 PDF manuals and user guides View all Ricoh Aficio MP 2000 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 64 highlights

Troubleshooting When Using the Scanner Function 5 58 Message Cause Solution Dest. authentication failed. Check settings and check Scanned File Status. The entered user name or password was invalid. • Check that the user name and password are correct. • Check that the ID and password for the destination folder are correct. • A password of 128 or more characters may not be recognized. Sender's name is not selected. Specify sender's name. The sender's name was not specified. A sender's name should be specified before sending e-mail. Send e-mail after specifying the sender's name. Cannot enter manually more than nnn destinations. (A figure is placed at n.) The e-mail has too many (nnn or more) destinations. Split the destinations into two or more groups. Cannot specify more than 100 destinations. The e-mail has too many (100 or Split the destinations into two or more) destinations. more groups. The number of destination folders selectable in one time is limited to 32. The maximum number of destination folders that can be selected at one time has been exceeded. Select 32 or fewer destination folders. Exceeded max. E- The maximum e-mail size has mail size. Send- been exceeded. ing E-mail has been cancelled. • Increase the size of [Max. E-mail Size]. • Set [Divide & Send E-mail] to [On (per page)] or [On (per max. size)]. See "Send Settings", General Settings Guide. Sending failed. Check settings and check Scanned File Status. While a file was being sent, a net- Try the operation once more. If work error occurred and the file the message is still shown, the could not be sent correctly. network may be crowded. Con- tact the administrator. Press the {Job Information} key to display the transmission results, and then check which job has not been sent. See "Confirmation Displays", Scanner Reference. Entered protec- The correct protection code was tion code for not entered. dest. is incorrect. Please reenter. Make sure the protection code is correct, and then enter it again. See "Registering a Protection Code", General Settings Guide.

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
Troubleshooting When Using the Scanner Function
58
5
Dest. authenti-
cation failed.
Check settings
and check
Scanned File
Status.
The entered user name or pass-
word was invalid.
•
Check that the user name and
password are correct.
•
Check that the ID and pass-
word for the destination fold-
er are correct.
•
A password of 128 or more char-
acters may not be recognized.
Sender's name is
not selected.
Specify send-
er's name.
The sender's name was not specified.
A sender's name should be speci-
fied before sending e-mail. Send
e-mail after specifying the send-
er's name.
Cannot enter
manually more
than nnn desti-
nations.
(A figure is placed at
n.)
The e-mail has too many (nnn or
more) destinations.
Split the destinations into two or
more groups.
Cannot specify
more than 100
destinations.
The e-mail has too many (100 or
more) destinations.
Split the destinations into two or
more groups.
The number of
destination
folders select-
able in one time
is limited to
32.
The maximum number of desti-
nation folders that can be selected
at one time has been exceeded.
Select 32 or fewer destination
folders.
Exceeded max. E-
mail size. Send-
ing E-mail has
been cancelled.
The maximum e-mail size has
been exceeded.
•
Increase the size of
[
Max. E-mail
Size
]
.
•
Set
[
Divide & Send E-mail
]
to
[
On
(per page)
]
or
[
On (per max.
size)
]
.
See “Send Settings”, General Set-
tings Guide.
Sending failed.
Check settings
and check
Scanned File
Status.
While a file was being sent, a net-
work error occurred and the file
could not be sent correctly.
Try the operation once more. If
the message is still shown, the
network may be crowded. Con-
tact the administrator.
Press the
{
Job Information
}
key to
display the transmission results,
and then check which job has not
been sent. See “Confirmation Dis-
plays”, Scanner Reference.
Entered protec-
tion code for
dest. is incor-
rect. Please re-
enter.
The correct protection code was
not entered.
Make sure the protection code is
correct, and then enter it again.
See “Registering a Protection
Code”, General Settings Guide.
Message
Cause
Solution