Ricoh Aficio MP 7001 SP Operating Instructions - Page 121

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Messages Displayed When Using the Scanner Function Message Cause Solution "Error has occurred in the scanner." The application-specified scan conditions have exceeded the setting range of the machine. • Check whether the scanning settings made with the application exceed the setting range of the machine. • Disable the client computer's own firewall. For details, see Windows Help. "Fatal error has occurred in the scanner." An unrecoverable error has occurred on the machine. An unrecoverable error has occurred in the machine. Contact your service representative. "Insufficient memory. Close all other applications, then restart scanning." Memory is insufficient. • Close all the unnecessary applications running on the client computer. 5 • Uninstall the TWAIN driver, and then reinstall it after restarting the computer. "Insufficient memory. Reduce Scanner memory is the scanning area." insufficient. • Reset the scan size. • Lower the resolution. • Set with no compression. See TWAIN Driver help. The problem may be due to the following cause: • Scanning cannot be performed if large values are set for brightness when using halftone or high resolution. See "Relationship between Resolution and Scan Size", Scanner Reference . "Invalid Winsock version. Please use version 1.1 or higher." You are using an invalid version of Winsock. Install the operating system of the computer or copy Winsock from the operating system CD-ROM. "No User Code is registered. Access is restricted with user Consult your system codes. administrator." Contact the administrator of the machine. 119

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Message
Cause
Solution
"Error has occurred in the
scanner."
The application-specified
scan conditions have
exceeded the setting range of
the machine.
•
Check whether the scanning
settings made with the application
exceed the setting range of the
machine.
•
Disable the client computer's own
firewall. For details, see Windows
Help.
"Fatal error has occurred in
the scanner."
An unrecoverable error has
occurred on the machine.
An unrecoverable error has occurred in
the machine. Contact your service
representative.
"Insufficient memory. Close
all other applications, then
restart scanning."
Memory is insufficient.
•
Close all the unnecessary
applications running on the client
computer.
•
Uninstall the TWAIN driver, and
then reinstall it after restarting the
computer.
"Insufficient memory. Reduce
the scanning area."
Scanner memory is
insufficient.
•
Reset the scan size.
•
Lower the resolution.
•
Set with no compression. See
TWAIN Driver help.
The problem may be due to the following
cause:
•
Scanning cannot be performed if
large values are set for brightness
when using halftone or high
resolution. See "Relationship
between Resolution and Scan
Size", Scanner Reference
.
"Invalid Winsock version.
Please use version 1.1 or
higher."
You are using an invalid
version of Winsock.
Install the operating system of the
computer or copy Winsock from the
operating system CD-ROM.
"No User Code is registered.
Consult your system
administrator."
Access is restricted with user
codes.
Contact the administrator of the
machine.
Messages Displayed When Using the Scanner Function
119
5