Ricoh Aficio MP 9001 SP Operating Instructions - Page 118

Messages Displayed on the Client Computer

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5. Troubleshooting When Using the Scanner Function Message Cause Solution "The selected file(s) contained file(s) without access privileges. Only file(s) with access privileges will be deleted." You have tried to delete files without the authority to do so. The files can be deleted by the file administrator. To delete a file which you are not authorized to delete, contact the administrator. "Transmission has failed. Insufficient memory in the destination hard disk. To check the current status, press [Scanned Files Status]." Transmission has failed. There was not enough free space on the hard disk of the SMTP server, FTP server, or client computer at the destination. Allocate sufficient space. 5 "Transmission has failed. To While a file was being sent, a If the same message appears again after check the current status, press network error occurred and scanning again, the cause could be a [Scanned Files Status]." the file could not be sent mixed network, or else network settings correctly. were changed during WSD scanner transmission. Check with your system administrator. "Updating the destination list A network error has occurred. Check whether the server is connected. has failed. Try again?" "Updating the destination list... Please wait. Specified destination(s) or sender's name has been cleared." The destination list is being updated. If a destination or sender's name was already selected, re-select it after this message disappears. "You do not have the The logged in user name does Contact the administrator about the privileges to use this function." not have permission for the permission for the required function. selected function. Messages Displayed on the Client Computer This section describes likely causes of and possible solutions for the main error messages displayed on the client computer when using the TWAIN driver. • If a message not described here appears, act according to the message. For information about how to turn off the main power switch, see "Turning On/Off the Power", About This Machine . 116

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Message
Cause
Solution
"The selected file(s)
contained file(s) without
access privileges. Only file(s)
with access privileges will be
deleted."
You have tried to delete files
without the authority to do so.
The files can be deleted by the file
administrator. To delete a file which you
are not authorized to delete, contact the
administrator.
"Transmission has failed.
Insufficient memory in the
destination hard disk. To
check the current status, press
[Scanned Files Status]."
Transmission has failed.
There was not enough free
space on the hard disk of the
SMTP server, FTP server, or
client computer at the
destination.
Allocate sufficient space.
"Transmission has failed. To
check the current status, press
[Scanned Files Status]."
While a file was being sent, a
network error occurred and
the file could not be sent
correctly.
If the same message appears again after
scanning again, the cause could be a
mixed network, or else network settings
were changed during WSD scanner
transmission. Check with your system
administrator.
"Updating the destination list
has failed. Try again?"
A network error has occurred.
Check whether the server is connected.
"Updating the destination
list... Please wait. Specified
destination(s) or sender's
name has been cleared."
The destination list is being
updated.
If a destination or sender's name was
already selected, re-select it after this
message disappears.
"You do not have the
privileges to use this function."
The logged in user name does
not have permission for the
selected function.
Contact the administrator about the
permission for the required function.
Messages Displayed on the Client Computer
This section describes likely causes of and possible solutions for the main error messages displayed on the
client computer when using the TWAIN driver.
•
If a message not described here appears, act according to the message. For information about how
to turn off the main power switch, see "Turning On/Off the Power", About This Machine
.
5. Troubleshooting When Using the Scanner Function
116
5