Ricoh Aficio MP 9001 SP Operating Instructions - Page 120

Connecting the Machine Using

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5. Troubleshooting When Using the Scanner Function Message Cause Solution "Cannot find "XXX" scanner used for the previous scan. "YYY" will be used instead." The machine is not connected to the network correctly. • Check that the previously used scanner is connected to the network correctly. ("XXX" and "YYY" indicate scanner names.) • Cancel the Personal Firewall of the client computer. For details, see Windows Help. • Use an application such as telnet to make sure SNMPv1 or SNMPv2 is set as the machine's protocol. See "Connecting the Machine" "Using telnet", Network and System Settings Guide . 5 • Select the scanner used for the previous scan. "Cannot specify any more scanning area." The maximum number of registerable scan areas has been exceeded. The maximum number of scanning areas that can be stored is 100. Delete unneeded scanning areas. "Clear Misfeed(s) in ADF." A paper misfeed has occurred inside the ADF. Remove jammed originals, and place them again. For details, see p.121 "Removing Jammed Paper". • Check whether the originals are suitable to be scanned by the machine. "Communication error has occurred on the network." A communication error has Check whether the client computer can occurred on the network. use the TCP/IP protocol. "Error has occurred in the scanner driver." An error has occurred in the driver. • Check whether the network cable is connected correctly to the client computer. • Check whether the Ethernet board of the client computer is recognized correctly by Windows. • Check whether the client computer can use the TCP/IP protocol. 118

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Message
Cause
Solution
"Cannot find "XXX" scanner
used for the previous scan.
"YYY" will be used instead."
("XXX" and "YYY" indicate
scanner names.)
The machine is not connected
to the network correctly.
•
Check that the previously used
scanner is connected to the
network correctly.
•
Cancel the Personal Firewall of the
client computer. For details, see
Windows Help.
•
Use an application such as telnet to
make sure SNMPv1 or SNMPv2 is
set as the machine's protocol. See
"Connecting the Machine" "Using
telnet", Network and System
Settings Guide
.
•
Select the scanner used for the
previous scan.
"Cannot specify any more
scanning area."
The maximum number of
registerable scan areas has
been exceeded.
The maximum number of scanning areas
that can be stored is 100. Delete
unneeded scanning areas.
"Clear Misfeed(s) in ADF."
A paper misfeed has
occurred inside the ADF.
Remove jammed originals, and place
them again. For details, see p.121
"Removing Jammed Paper".
•
Check whether the originals are
suitable to be scanned by the
machine.
"Communication error has
occurred on the network."
A communication error has
occurred on the network.
Check whether the client computer can
use the TCP/IP protocol.
"Error has occurred in the
scanner driver."
An error has occurred in the
driver.
•
Check whether the network cable
is connected correctly to the client
computer.
•
Check whether the Ethernet board
of the client computer is recognized
correctly by Windows.
•
Check whether the client computer
can use the TCP/IP protocol.
5. Troubleshooting When Using the Scanner Function
118
5