Ricoh Aficio MP C4500 EFI Troubleshooting Guide - Page 63
If the printing does not start, consult your service representative., Print, List / Test Print
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When You Cannot Print Problem Cause Solution Printing does not start. If the machine is operat- Check access point settings when in the ing in an extended wire- infrastructure mode. Depending on the less LAN, the receiver's access point, client access may be limitMAC address may be ed by MAC address. Also, check there preventing communica- are no problems in transmission betion with the access point. tween access point and wired clients, and between access point and wireless clients. Printing does not start. The extended wireless LAN has not started. Confirm the orange LED is lit, and the green LED is lit or blinks during transmission. Printing does not start. The login user name, Check the login user name, login pass- login password, or driver word, or driver encryption key. encryption key is invalid. 4 Printing does not start. Advanced encryption has Check the settings of the Extended Se- been set using the Ex- curity function with the administrator. tended Security function. Data-in lamp does not blink or light up. If the data-in lamp is unlit • When the machine is connected to a or not flashing even after computer via a cable, check the performing [Print], the computer print port settings are cor- machine has not received rect. See "Confirming the Connec- the data. tion Method", Printer Reference. • When it is networked with a computer, Contact the administrator. The status indicator of the printer is lit. The cause is displayed on Check the error message on the display the display of the control panel and take required action. See p.51 panel. "When a Message Appears". "Updating the des- The destination list is be- Wait until the message disappears. Do tination list... ing updated from the not switch off the power while this Please wait. Speci- network using SmartDe- message is displayed. Depending on fied destination(s) or sender's name has been cleared." appears. viceMonitor for Admin. the number of destinations to be updated, there may be some delay before you can resume operation. Operations are not possible while this message is displayed. [List / Test Print] is disabled. A mechanical error might Contact your service representative. have occurred. See "List/Test Print", General Settings Guide. Printing does not start when using the extended wireless LAN in Ad-hoc mode. The correct Communication mode is not set. Turn the main power off and back on. See "Turning On/Off the Power", About This Machine. Or, change the settings for [System Settings], [Interface Settings], and [Network]. See "Network Settings", General Settings Guide. If the printing does not start, consult your service representative. 55