Ricoh Aficio MP C5502 User Guide - Page 745
On] in Restrict Use of, Key:Encryption Strength
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If Authentication Fails Condition Cause Solution Cannot access the machine using ScanRouter EX Professional V3 / ScanRouter EX Enterprise V2. "Driver Encryption Key:Encryption Strength" is not set correctly. Alternatively, "SSL/TLS" has been enabled although the required certificate is not installed in the computer. Set "Driver Encryption Key:Encryption Strength" to [Simple Encryption]. Alternatively, enable "SSL/TLS", install the server certificate in the machine, and then install the certificate in the computer. For details, see p.262 "Specifying the Extended Security Functions" and p.136 "Configuring SSL/TLS". Cannot connect to the ScanRouter delivery software. The ScanRouter delivery software may not be supported by the machine. Update to the latest version of the ScanRouter delivery software. Cannot access the machine using ScanRouter EX Professional V2. ScanRouter EX Professional V2 does not support user authentication. ScanRouter EX Professional V2 does not support user authentication. Cannot log out when using the The original has not been copying or scanner functions. scanned completely. When the original has been scanned completely, press [ ], remove the original, and then log out. "Prg. Dest." does not appear on the fax or scanner screen for specifying destinations. "Restrict Adding of User Destinations (Fax)" and/or "Restrict Adding of User Destinations (Scanner)" is set to [On] in "Restrict Use of Destinations (Fax)" and/or "Restrict Use of Destinations (Scanner)" under "Extended Security", so only the user administrator can register destinations in the Address Book on the fax or scanner screen. Registration must be done by the user administrator. 301
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