Ricoh IM C3500 User Guide - Page 253

When a Message Appears While Using the Copy Function When a Message Appears While Using the Copy Function Message Condition Solution and reference "Cannot Detect Original Size" An original is not placed correctly on the machine. Place the original correctly. When you place an original on the exposure glass, the machine detects the original size by opening and closing the exposure glass cover or ADF. Open the cover or ADF by more than 30 degrees when placing an original. An original with a difficult-to-detect size even in the regular size, such as a transparency or paper with sticky notes, is placed on the machine. When scanning an original with a difficult-todetect size, specify the paper tray in [Paper Select]. Also, when making an enlarged or reduced copy, select an item other than [Fit to Paper Size] page 226 "Sizes Detectable with Auto Paper Select" An original of a custom size is placed on the machine. When scanning an original of a custom size, specify the original size in [Original Settings] [Original Size] [Custom Size]. "Cannot XXX paper of this size." "XXX is not available with this paper size." ("2 Sided Copy" or the name of specified finishing appears in place of XXX) A paper size that is not supported in 2-Sided copying or the specified finishing type is specified. Check the paper size supported in 2-Sided copying and the specified finishing type and load the supported paper. page 330 "List of Specifications" "Exceeded the maximum number of multi-sheet fold." The number of sheets that can be folded at a time is exceeded. Check the number of sheets that can folded at a time, and reduce the number of sheets in the original placed on the machine. page 330 "List of Specifications" 251