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Ricoh IM C3500 User Guide - Page 291

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When a Message Appears While Using the Printer Function Message "Print overrun." "Punch has been cancelled." "Receiving data failed." "Sending data failed." "Staple error occurred. The job has been cancelled." Cause Solution and reference A page image is discarded while printing the page. Decrease [Resolution] in the printer driver. See "Applying Different Print Settings Depending on the Document Type", User Guide (Full Version). The Punch function was canceled because the staple position is specified incorrectly. Check the orientation of the paper and print data, and the specified punch position. See "Punching Holes on Printed Pages", User Guide (Full Version). Transmission of Send the data again. data was canceled. Transmission of data from the printer driver was canceled. Check that the computer is operating normally. The number of sheets that can be stapled was exceeded, and printing was canceled. Check the number of sheets that can be stabled on the finisher in use. page 330 "List of Specifications" 289

Section	Page
IM C2000/C2500/C3000/C3500/C4500/C5500/C6000 series <User Guide Selected Version>	1
How to Read the Manuals	3
Symbols Used in the Manuals	3
TABLE OF CONTENTS	4
1. Getting Started	13
Turning On and Off the Power	13
Turning On the Main Power	13
Turning Off the Main Power	14
Energy Saving Mode	14
Guide to Names and Functions of Components	16
Front and Left View	16
Front and Right View	18
Rear and Left View (mainly Europe) (mainly North America)	19
Rear and Left View (mainly Asia)	20
Names and Functions of the Control Panel	22
Touch Panel/Interface	22
LED Indicators	23
Changing the Display Language	25
How to Use the Home Screen	26
Intuitive Screen Operation Using Fingertips	29
How to Use the Copy Screen	31
How to Use the Copy Screen (Standard)	31
How to Use the Copy Screen (No Scrolling Screen)	33
Changing the Layout or Display of the Keys of the Copy Function	34
How to Use the Fax Screen	36
Customizing the [Send Settings] Screen	36
How to Use the Scanner Screen	39
Customizing the [Send Settings] Screen	39
Adding a Frequently Used Application or Widget to the Home Screen	42
Adding an Icon/Widget to the Home Screen	43
Moving or Deleting Icons and Widgets	43
Creating a Folder to Organize Icons	44
Registering Frequently Used Settings as a Program	45
Registering Settings as a Program	46
Changing the Contents of the Program	47
Logging In from the Control Panel	50
Logging In by Entering the User Name and Password	51
Logging In Using an IC Card	52
Logging In Using a Mobile Device	53
Authenticating Using the User Code	54
Changing the Login Password	54
Placing an Original on the Exposure Glass	57
Placing an Original in the Auto Document Feeder (ADF)	59
Placing Originals in the ARDF	60
Placing Originals in the One-pass Duplex Scanning ADF	62
2. Copy	65
Basic Procedure for Copying Documents	65
Reserving a Copy Job While Executing Another Copy Job	66
Interrupting the Current Copy to Copy Another Original	67
Specifying Original Sizes	69
Selecting a Regular Size for the Original	69
Specifying a Custom Size for the Original	69
Making Enlarged or Reduced Copies	71
Specifying a Copy Ratio or Size	71
Enlarging or Reducing According to the Paper Size	73
Reducing Slightly to Increase the Margins	75
Duplex Copying	77
Combining and Copying a Multi-page Original onto a Single Sheet of Paper	80
Copying onto Envelopes	83
Copying onto Envelopes in the Bypass Tray	83
Copying onto Envelopes in the Paper Tray	84
Copying in Page Order or for Each Page Number	86
3. Fax	89
Basic Procedure for Transmitting Faxes	89
Registering Fax Numbers in the Address Book	92
Registering a Fax Number and Send Conditions	92
Changing/Deleting the Registered Data Such as Fax Number	94
Displaying a Preview before Sending a Fax	95
Viewing the Transmission Result of Sent Faxes	97
Confirming the Information on the Fax Screen	97
Checking the Result in Communication Result Report	98
Checking the Result in Immediate TX Result Report	99
Checking the Result in Communication Failure Report	99
Checking the Result in Error Report	99
Viewing Memory Storage Report	100
Checking by E-mail	100
Confirming the Information in Web Image Monitor	101
4. Print	103
Installing the Printer Driver by Using Device Software Manager Installer	103
Installing Device Software Manager from the CD-ROM	103
Installing Device Software Manager from the Downloaded File	105
Installing the Printer Driver for Network Connection (Windows)	109
Installing the PCL 6 Printer Driver from the CD-ROM	109
Installing the PostScript 3 Printer Driver from the CD-ROM	112
Installing the PCL 6/PostScript 3 Printer Driver from the Downloaded File	114
If the Machine Cannot Be Found	115
Installing the Printer Driver for Network Connection (OS X/macOS)	119
Installing the PPD file	119
Registering the Machine in [Print & Scan] or [Printers & Scanners]	120
Specifying the Option Settings	122
Basic Procedure for Printing Documents	124
Printing a Document in Windows	124
Printing a Document in OS X/macOS	126
Interrupting Print Jobs of Other Functions to Start Printing	129
Configuring Interleave (Setting Screen Type: Standard)	129
Configuring Interleave (Settings Screen Type: Classic)	130
Printing on Both Sides of Paper	131
Specifying 2-sided Print (Windows)	131
Specifying 2-sided Print (OS X/macOS)	132
Combining and Printing Multiple Pages on a Single Sheet of Paper	133
Specifying the Combine 2 Originals Function (Windows)	133
Specifying the Combine 2 Originals Function (OS X/macOS)	134
Printing on Envelopes	135
Printing on Envelopes Loaded on the Bypass Tray (Settings Screen Type: Standard)	135
Printing on Envelopes Loaded in the Paper Tray (Settings Screen Type: Standard)	138
Printing on Envelopes (Settings Screen Type: Classic)	142
Printing Documents Stored in the Printer from the Control Panel	146
Printing from a USB Flash Memory Device or SD Card Directly	148
Printable File Formats	148
Printing from a Memory Storage Device or Scan Application	149
5. Scan	151
Scanning Documents and Sending the Scanned Data by E-mail	151
Basic Procedure for Sending an E-mail	151
Registering the E-mail Destination Specified When Sending an E-mail in the Address Book	153
Scanning Documents and Sending the Scanned Data to a Folder	156
Printing the Check Sheet	156
Confirming the Computer Information (Windows)	157
Creating a Shared Folder (Windows)	158
Confirming the Computer Information (OS X/macOS)	161
Creating a Shared Folder (OS X/macOS)	161
Registering the Created Shared Folder in the Address Book	163
Basic Procedure for Performing Send to Folder	165
Scanning an Original with Suitable Quality and Density	167
Specifying the File Type or File Name When Scanning a Document	170
6. Document Server	173
Storing Documents in Document Server	173
Printing Documents in Document Server	175
Printing a Document with the Settings Specified When Scanned	175
Changing the Print Settings to Print a Document	176
Specifying a Page to Print	178
7. Web Image Monitor	181
Using Web Image Monitor	181
What You Can Do on the Web Image Monitor	182
Web Image Monitor Screen	183
Specifying Web Image Monitor Help	184
8. Adding Paper and Toner	187
Loading Paper into the Paper Tray	187
Loading Paper into Tray 1 to 4	188
Loading Paper into the Bypass Tray	192
Loading Paper into Tray 3 (LCT)	197
Loading Paper into the Large Capacity Tray (LCT)	199
Specifying the Paper Size That Is Not Automatically Detected (Settings Screen Type: Standard)	200
Specifying a Custom Size Paper Using the Control Panel (Settings Screen Type: Standard)	201
Specifying Paper Type and Thickness Settings (Settings Screen Type: Standard)	203
Specifying the Paper Size That Is Not Automatically Detected (Settings Screen Type: Classic)	204
Specifying a Custom Size Paper Using the Control Panel (Settings Screen Type: Classic)	205
Specifying Paper Type and Thickness Settings (Settings Screen Type: Classic)	207
Recommended Paper Sizes and Types	208
Tray 1	208
Tray 2	209
Lower Paper Trays (Trays 3, 4)	210
Bypass Tray	212
Tray 3 (LCT)	214
Large Capacity Tray (LCT)	215
Notes on Special Paper	215
Paper Thickness for Each Paper Weight	216
Unusable Paper	216
Paper Storage	217
Saving Printouts	218
Thick Paper Orientation and Recommended Status	219
Envelope Orientation and Recommended Status	220
Using the Copy Function	221
Using the Printer Function	221
Loading Orientation-fixed Paper or Two-sided Paper	223
Copying onto Letterhead Paper	223
Printing onto Letterhead Paper Using the Printer Driver	224
Recommended Original Size and Weight	226
Sizes Detectable with Auto Paper Select	228
Replacing the Toner	230
Precautions When Storing Toner	231
Precautions When Replacing the Toner	232
Disposing Exhausted Toners	233
Replacing the Waste Toner Bottle	234
Precautions When Replacing the Waste Toner Bottle	234
Disposing the Used Waste Toner Bottle	236
9. Troubleshooting	237
Using the Help Function	237
Alert Sounds	238
Checking the Indicators, Icons, and Messages on the Control Panel	240
When an Icon is Displayed with a Message	240
When the [Check Status] Indicator is lit or flashing	242
When the Machine Cannot Be Operated	244
When the Machine Does Not Respond Correctly to an Operation on the Control Panel	244
When the Machine Does Not Respond Correctly to an Operation from a Computer	248
When a Message Is Displayed and the Machine Cannot Be Operated	250
When a Message Appears While Using the Copy Function	253
When a Message Is Displayed While Using Document Server	255
When a Message Is Displayed While Using the Fax Function	257
Messages Displayed During Operation or When Sending/Receiving a Fax Cannot Be Performed	257
Messages Displayed When the Machine Cannot Connect to the Network	259
Messages Displayed When the Remote Fax Function Is Unavailable	272
When a Message Appears While Using the Printer Function	279
Messages Displayed without Error Codes	279
Messages Displayed with Error Codes	294
When a Message Is Displayed While Using the Scanner Function	299
Messages Displayed on the Control Panel	299
Messages Displayed on the Computer	306
When Other Messages Are Displayed	312
Messages Displayed When Machine Login Fails	314
Messages Displayed When Logging in to the Machine Using an IC Card Fails	323
Messages Displayed When the LDAP Server Is Unavailable	325
Messages Displayed When There Is a Problem with the Certificate	327
Messages Displayed When an Application Site Cannot Be Used	328
10. Specifications for The Machine	331
Model-Specific Information	331
List of Specifications	332
Specifications for the Main Unit	332
Specifications for the Document Server	357
Specifications for Facsimile	357
Specifications for Printer	363
Specifications for Scanner	366
Specifications for One-pass Duplex Scanning ADF	370
Specifications for Auto Reverse Document Feeder (ARDF)	371
Specifications for Internal Finisher SR3250	372
Specifications for Finisher SR3260	374
Specifications for Booklet Finisher SR3270	376
Specifications for Finisher SR3280	379
Specifications for Booklet Finisher SR3290	381
Specifications for Internal Finisher SR3300	384
Specifications for Internal Multi-Folding Unit	386
Specifications for External Tray	388
Specifications for Internal Shift Tray	388
Specifications for Internal Tray 2	389
Specifications for Bridge Unit	390
Specifications for Punch Unit (Internal Finisher SR3250)	391
Specifications for Punch Unit (Finisher SR3260, Booklet Finisher SR3270)	392
Specifications for Punch Unit (Finisher SR3280, Booklet Finisher SR3290)	393
Specifications for Lower Paper Tray	394
Specifications for Lower Paper Trays	394
Specifications for Tray 3 (LCT)	395
Specifications for Large Capacity Tray (LCT)	395
Specifications for IEEE 1284 Interface Board	396
Specifications for Wireless LAN Board	396
Specifications for Device Server Option	397
The Setting Values of the Transmission Function	398
Send Email	398
Send to Folder	399
Broadcast Transmission	400
Printable Area and Margin	401
Machine Options	403
Guide to Functions of the Machine’s External Options	403
Guide to Functions of the Machine’s Internal Options	409
Functions Requiring Optional Configurations	412
Copy Function	412
Facsimile Functions	414
Printer Function	417
Scanner Function	419
Interface	420
Function Compatibility	421
11. Legal and Contact Information	423
Environmental Regulations	423
ENERGY STAR Program	423
Energy Saving Functions	423
User Information on Electrical and Electronic Equipment (mainly Europe)	425
Users in the countries where this symbol shown in this section has been specified in national law on collection and treatment of E-waste	425
All Other Users	426
For Turkey only	426
Note for the Battery and/or Accumulator Symbol (For EU countries only) (mainly Europe)	426
Environmental Advice for Users (mainly Europe)	427
Users in the EU, Switzerland and Norway	427
Notes to users in the state of California (Notes to Users in USA) (mainly North America)	427
Notes for wireless LAN and Bluetooth	428