Ricoh SP C221N Operating Instructions - Page 94

Status, Possible Causes, Descriptions, and Solutions, See p.34 Loading Paper.

Page 94 highlights

Troubleshooting Status Images are not printed in the right position Possible Causes, Descriptions, and Solutions Adjust the printing position from Smart Organizing Monitor. See Software Guide. ASH102S Images are printed diagonally to the pages Adjust the front end paper guide and both side paper guides to match the paper size. See p.34 "Loading Paper". ASH103S Vertical line appear. 7 ASH104S The intermediate transfer belt is dirty. Follow the procedure below to clean the belt: A Open the top cover while the power is on. B Remove all print cartridges from the printer. C Close the top cover with both hands carefully. The printer enters cleaning mode automatically. D When cleaning finishes, open the top cover and reinsert all the print cartridges. If this procedure does not resolve the problem, contact your service representative. Horizontal lines appear on the printed paper. • Impact can cause lines to appear on printed paper and other malfunctions. Protect the printer from impact at all times, especially while it is printing. • If lines appear on prints, turn the printer off, wait a few moments, and then turn it back on again. Then, perform the print job again. Paper is not fed from the selected tray. When you are using the Windows operating system, the printer driver settings override those set using the control panel. Set the desired input tray using the printer driver. See the printer driver Help. A printed image is different from the image on the computer's display. When you use some functions, such as enlargement and reduction, the layout of the image might be different from that displayed in the computer display. 84

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Troubleshooting
84
7
Images are not printed in the
right position
Adjust the printing position from Smart Organizing Moni-
tor.
See Software Guide.
Images are printed diagonally
to the pages
Adjust the front end paper guide and both side paper guides
to match the paper size.
See p.34 “Loading Paper”.
Vertical line appear.
The intermediate transfer belt is dirty.
Follow the procedure below to clean the belt:
A
Open the top cover while the power is on.
B
Remove all print cartridges from the printer.
C
Close the top cover with both hands carefully.
The printer enters cleaning mode automatically.
D
When cleaning finishes, open the top cover and reinsert
all the print cartridges.
If this procedure does not resolve the problem, contact your
service representative.
Horizontal lines appear on the
printed paper.
Impact can cause lines to appear on printed paper and
other malfunctions.
Protect the printer from impact at all times, especially
while it is printing.
If lines appear on prints, turn the printer off, wait a few
moments, and then turn it back on again. Then, perform
the print job again.
Paper is not fed from the select-
ed tray.
When you are using the Windows operating system, the
printer driver settings override those set using the control
panel. Set the desired input tray using the printer driver.
See the printer driver Help.
A printed image is different
from the image on the compu-
ter's display.
When you use some functions, such as enlargement and re-
duction, the layout of the image might be different from that
displayed in the computer display.
Status
Possible Causes, Descriptions, and Solutions
ASH102S
ASH103S
ASH104S