Samsung 920NW User Guide - Page 32

Troubleshooting, Check List, Check Signal Cable, Connected using the D-sub, cable, Not Optimum - problem

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Check List Before calling for service, check the information in this section to see if you can remedy any problems yourself. If you do need assistance, please call the phone number on the Information section or contact your dealer. Symptom No images on the screen. I cannot turn on the monitor. Check List Solutions Is the power cord connected properly? Check the power cord connection and supply. Can you see "Check Signal Cable" (Connected using the D-sub on the screen? cable) Check the signal cable connection. If the power is on, reboot the computer to see the initial screen (the login screen), which can be seen. If the initial screen (the login screen) appears, boot the computer in the applicable mode (the safe mode for Windows ME/XP/2000) and then change the frequency of the video card. (Refer to the Preset Timing Modes) Can you see "Not Optimum Mode","Recommended Mode 1440 X 900 60 Hz" on the screen? Note: If the initial screen (the login screen) does not appear, contact the Service Center or your dealer. You can see this message when the signal from the video card exceeds the maximum resolution and frequency that the monitor can handle properly. Adjust the maximum resolution and frequency that the monitor can handle properly. There is no image on the screen. Is the power indicator on the monitor blinking at 1 second intervals? The monitor is in PowerSaver mode. Press a key on the keyboard to activate the monitor and restore the image on the screen. If there is still no image, press the ' ' button. Then press any key on the keyboard

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Check List
Before calling for service, check the information in this section to see if you can remedy any
problems yourself. If you do need assistance, please call
the phone number on the
Information section or contact your dealer
.
Symptom
Check List
Solutions
No images on the
screen. I cannot turn
on the monitor.
Is the power cord connected
properly?
Check the power cord connection
and supply.
Can you see
"Check Signal Cable"
on the screen?
(Connected using the D-sub
cable)
Check the signal cable connection.
If the power is on, reboot the
computer to see the initial screen
(the login screen), which can be
seen.
If the initial screen (the login screen)
appears, boot the computer in the
applicable mode (the safe mode for
Windows ME/XP/2000) and then
change the frequency of the video
card.
(Refer to the
Preset Timing Modes
)
Note: If the initial screen (the login
screen) does not appear,
contact
the Service Center or your dealer
.
Can you see
"Not Optimum
Mode","Recommended Mode
1440 X 900 60 Hz"
on the screen?
You can see this message when the
signal from the video card exceeds
the maximum resolution and
frequency that the monitor can
handle properly.
Adjust the maximum resolution and
frequency that the monitor can
handle properly.
There is no image on the screen.
Is the power indicator on the monitor
blinking at 1 second intervals?
The monitor is in PowerSaver mode.
Press a key on the keyboard to
activate the monitor and restore the
image on the screen.
If there is still no image, press the
'
' button.
Then press any key on the keyboard