Samsung 931B User Manual (ENGLISH) - Page 38

Troubleshooting

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Some of Samsung CDT monitors support the Highlight feature. When using both the Highlight feature and MagicTune™ simultaneously, conflicts occur, which cause errors. Make sure to turn OFF Highlight before using MagicTune™. Troubleshooting z MagicTune™ may not work in case monitor is replaced or driver of graphic card is updated while MagicTune™ is operating. If so, please restart the system. Symptom Check List Solutions Check when MagicTune™ does not function properly. MagicTune™ feature is found only on PC (VGA) with Window OS that supports Plug and Play. * To check whether your PC is available for MagicTune™ feature, follow the steps below (When Windows™ is XP); Control Panel → Performance and Maintenance → System → Hardware → Device Manager → Monitors → After deleting Plug and Play monitor, find 'Plug and Play monitor' by searching new Hardware. MagicTune™ is an additional software for the monitor. Some graphic cards may not support your monitor. When you have a problem with the graphic card, visit our website to check the compatible graphic card list provided. http://www.samsung.com/monitor/magicTune MagicTune™ doesn't work properly. Have you changed your Download the latest program. The program can be PC or video graphic downloaded card? http://www.samsung.com/monitor/magicTune z Visit the MagicTune™ website for technical support for MagicTune™, FAQs (questions and answers) and software upgrades. z Visit the MagicTune™ website and download the installation software for MagicTune™ MAC.

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Some of Samsung CDT monitors support the Highlight feature.
When using both the Highlight feature and MagicTune™ simultaneously, conflicts occur,
which cause errors.
Make sure to turn OFF Highlight before using MagicTune™.
Troubleshooting
MagicTune™ may not work in case monitor is replaced or driver of graphic card is updated while
MagicTune™ is operating. If so, please restart the system.
Symptom
Check List
Solutions
Check when
MagicTune™ does not
function properly.
MagicTune™ feature is
found only on PC (VGA)
with Window OS that
supports Plug and Play.
* To check whether your PC is available for
MagicTune™ feature, follow the
steps below (When Windows™ is XP);
Control Panel
→
Performance and Maintenance
→
System
→
Hardware
→
Device Manager
→
Monitors
→
After deleting Plug and Play monitor,
find 'Plug and Play monitor' by searching new
Hardware.
MagicTune™ is an additional software for the
monitor. Some graphic cards may not support your
monitor. When you have a problem with the
graphic card, visit our website to check the
compatible graphic card list provided.
MagicTune™ doesn't
work properly.
Have you changed your
PC or video graphic
card?
Download the latest program. The program can be
downloaded
Visit the MagicTune™
website
for technical support for MagicTune™, FAQs (questions and answers) and
software upgrades.
Visit the MagicTune™
website
and download the installation software for MagicTune™ MAC.