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Samsung CLP-360 User Guide - Page 58

Troubleshooting

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4. Troubleshooting This chapter gives helpful information for what to do if you encounter an error. • Tips for avoiding paper jams 58 • Clearing paper jams 59 • Understanding the status LED 64 This chapter gives helpful information for what to do if you encounter an error. If your machine has a display screen, check the message on the display screen first to solve the error. If you cannot find a solution to your problem in this chapter, refer to the Troubleshooting chapter in the Advanced User's Guide (see "Troubleshooting" on page 79). If you cannot find a solution in the User's Guide or the problem persists, call for service.

Section	Page
Basic	1
1. Introduction	3
Key benefits	4
Features by models	6
Useful to know	9
About this user’s guide	10
Safety information	11
Machine overview	17
Control panel overview	20
Turning on the machine	22
Installing the driver locally	23
Reinstalling the driver	25
2. Learning the Basic Usage	26
Printing a demo page	27
Media and tray	28
Basic printing	35
3. Maintenance	40
Ordering supplies and accessories	41
Available supplies	42
Available maintenance parts	44
Storing the toner cartridge	45
Redistributing toner	47
Replacing the toner cartridge	49
Replacing the waste toner container	51
Replacing the imaging unit	53
Cleaning the machine	55
Tips for moving & storing your machine	57
4. Troubleshooting	58
Tips for avoiding paper jams	59
Clearing paper jams	60
Understanding the status LED	65
5. Appendix	68
Specifications	69
Regulatory information	78
Copyright	88
Advanced	89
1. Software installation	91
Installation for Mac	92
Reinstallation for Mac	93
Installation for Linux	94
Reinstallation for Linux	95
2. Using a network- connected machine	96
Useful network programs	97
Wired network setup	98
Installing driver over the network	101
IPv6 configuration	107
Wireless network setup	110
Samsung MobilePrint	134
Google Cloud Print	135
3. Special features	137
Altitude adjustment	138
Changing the default print settings	139
Setting your machine as a default machine	140
Using advanced print features	141
Mac printing	148
Linux printing	150
4. Useful management tools	152
Easy Capture Manager	153
Samsung Easy Color Manager	154
Samsung AnyWeb Print	155
Easy Eco Driver	156
Using SyncThru™ Web Service	157
Using Samsung Easy Printer Manager	160
Using Samsung Printer Status	163
Using the Linux Unified Driver Configurator	165
5. Troubleshooting	168
Paper feeding problems	169
Power and cable connecting problems	170
Printing problems	171
Printing quality problems	175
Operating system problems	183
Quick Guide for Windows 8 User	187
Understanding the screen	188
System requirements	189
Installing the driver locally	190
Installing the driver over the network	192
Installing the driver over the wireless network	194
Uninstalling the driver	196
Using Samsung Printer Experience	197
Accessing management tools	202
Installing accessories	203
Troubleshooting	204
Contact SAMSUNG worldwide	205

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4. Troubleshooting

This chapter gives helpful information for what to do if you encounter an error.

•

Tips for avoiding paper jams

•

Clearing paper jams

•

Understanding the status LED

This chapter gives helpful information for what to do if you encounter an error.

If your machine has a display screen, check the message on the display screen first to solve the

error. If you cannot find a solution to your problem in this chapter, refer to the

Troubleshooting

chapter in the Advanced User's Guide (see "Troubleshooting" on page 79).

If you cannot find a solution in the User's Guide or the problem persists, call for service.