Samsung DV100 User Manual - Page 108

Before contacting a service center Situation The date and time are incorrect The display or buttons do not work The camera screen works poorly The memory card has an error Cannot play back files Suggested remedies Set the date and time in the display settings menu. (p. 94) Remove the battery and insert it again. If you use your camera at low temperatures, it can cause the camera screen to malfunction or discolor. For better performance of your camera screen, use your camera at normal temperatures. • Turn off your camera and then turn it on again. • Remove your memory card and insert it again. • Format your memory card. See "Cautions when using memory cards" for more detail. (p. 100) If you change the name of a file, your camera may not play the file. (Note: File names should meet the DCF standard.) If you encounter this situation, play back the files on your computer. Situation Suggested remedies The photo is blurry • Make sure that the focus option you set is suitable for close-up shots. (p. 51) • Make sure that the lens is clean. If not, clean the lens. (p. 98) • Make sure that the subject is within range of the flash. (p. 109) An incorrect white balance can create The colors in the photo do not match the actual scene unrealistic color. Select the proper white balance option to suit the light source. (p. 60) The photo is too bright Your photo is overexposed. • Turn off the flash. (p. 49) • Adjust the ISO sensitivity. (p. 50) • Adjust the exposure value. (p. 58) The photo is too dark Your photo is underexposed. • Turn on the flash. (p. 49) • Adjust the ISO speed. (p. 50) • Adjust the exposure value. (p. 58) The TV does not display your photos • Make sure that the camera is correctly connected to the TV with the A/V cable. • Make sure that your memory card contains photos. Appendixes 107