Samsung DV100 User Manual - Page 109

PC Software, Start, My Computer, Intelli-studio, iStudio.exe, the video files play on your computer

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Page 109 highlights

Before contacting a service center Situation Suggested remedies Your computer does not recognize your camera • Make sure that the USB cable is connected correctly. • Make sure that your camera is switched on. • Make sure that you are using a supported operating system. (p. 83, 88) Your computer The file transmission may be interrupted by disconnects the camera static electricity. Disconnect the USB cable while transferring files and connect it again. Your computer cannot play videos • Depending on the video player programs installed on your PC, video files captured by your camera may not play. To ensure the video files play on your computer, install and use the Intelli-studio. (p. 84) • Make sure that the USB cable is connected correctly. Situation Intelli-studio is not functioning properly Suggested remedies • End Intelli-studio and restart the program. • You cannot use Intelli-studio on Macintosh computers. • Make sure that PC Software is turned On in the settings menu. (p. 95) • Depending on your computer's specification and environments, the program may not launch automatically. In this case, click Start → My Computer → Intelli-studio → iStudio.exe on your computer. Appendixes 108

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Appendixes
108
Before contacting a service center
Situation
Suggested remedies
Your computer does
not recognize your
camera
•
Make sure that the USB cable is
connected correctly.
•
Make sure that your camera is switched
on.
•
Make sure that you are using a
supported operating system. (p. 83, 88)
Your computer
disconnects the camera
while transferring files
The file transmission may be interrupted by
static electricity. Disconnect the USB cable
and connect it again.
Your computer cannot
play videos
•
Depending on the video player programs
installed on your PC, video files captured
by your camera may not play. To ensure
the video files play on your computer,
install and use the Intelli-studio. (p. 84)
•
Make sure that the USB cable is
connected correctly.
Situation
Suggested remedies
Intelli-studio is not
functioning properly
•
End Intelli-studio and restart the program.
•
You cannot use Intelli-studio on
Macintosh computers.
•
Make sure that
PC Software
is turned
On
in the settings menu. (p. 95)
•
Depending on your computer's
specification and environments, the
program may not launch automatically.
In this case, click
Start
→
My Computer
→
Intelli-studio
→
iStudio.exe
on your
computer.