Samsung DV56H9100EG/A2 User Manual Ver.1.0 (English, French, Spanish) - Page 33

Information Codes, Problem, Solution, Error, Display, Meaning - troubleshooting

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05 troubleshooting PROBLEM SOLUTION Shuts off before load is dry • The dryer load is too small. Add more items or a few towels and restart the cycle. • The dryer load is too large. Remove some items and restart the dryer. Lint on clothes • Make sure the lint filter is cleaned before every load. With some loads that produce high amounts of lint, it may be necessary to clean the filter during the cycle. • Some fabrics are lint producers (for example, a fuzzy white cotton towel) and they should be dried separately from clothes that are lint trappers (for example, a pair of black linen pants). • Divide larger loads into smaller loads for drying. • Check pockets thoroughly before washing and drying clothes. Garments still wrinkled after • Small loads of 1 to 4 items work best. Wrinkle Release • Load fewer garments. Load similar-type garments. Odors remain in clothing after Air Fluff. • Fabrics containing strong odors should be washed in a normal cycle. Information codes Information codes may be displayed to help you understand what is occurring with your dryer better. ERROR DISPLAY tE HE dE FE 9E1 AE EEE dF bE2 MEANING SOLUTION The thermistor resistance is very low or Clean the screen or vent. high. If the problem continues, call for service. Invalid heating Temp when the dryer is Call for service. running. Running the dryer with door open. Close the door and then restart. If the problem continues, call for service. Invalid power source frequency. Try restarting the cycle. If the problem continues, call for service. Electronic Control Problem. (Over Voltage Error) Call for service. Electronic Control Problem. (Communication Error) Call for service. Invalid state of Eeprom Communication. Call for service. Invalid door. Call for service. Unit detects a button is being pressed for over 30secs or button is stuck. Make sure a button is NOT being pressed continuously. Try restarting the cycle. If the problem continues, call for service. For any codes not listed above, call 1-800-726-7864 (1-800-SAMSUNG) English - 33 %7)"%3:@%7)@64&3."/6 JOEE

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English -
33
PROBLEM
SOLUTION
Shuts off before load is dry
•
The dryer load is too small. Add more items or a few towels and
restart the cycle.
•
The dryer load is too large. Remove some items and restart the dryer.
Lint on clothes
•
Make sure the lint filter is cleaned before every load. With some loads
that produce high amounts of lint, it may be necessary to clean the
filter during the cycle.
•
Some fabrics are lint producers (for example, a fuzzy white cotton
towel) and they should be dried separately from clothes that are lint
trappers (for example, a pair of black linen pants).
•
Divide larger loads into smaller loads for drying.
•
Check pockets thoroughly before washing and drying clothes.
Garments still wrinkled after
Wrinkle Release
•
Small loads of 1 to 4 items work best.
•
Load fewer garments. Load similar-type garments.
Odors remain in clothing
after Air Fluff.
•
Fabrics containing strong odors should be washed in a normal cycle.
INFORMATION CODES
Information codes may be displayed to help you understand what is occurring with your dryer better.
ERROR
DISPLAY
MEANING
SOLUTION
tE
The thermistor resistance is very low or
high.
Clean the screen or vent.
If the problem continues, call for service.
HE
Invalid heating Temp when the dryer is
running.
Call for service.
dE
Running the dryer with door open.
Close the door and then restart.
If the problem continues, call for service.
FE
Invalid power source frequency.
Try restarting the cycle.
If the problem continues, call for service.
9E1
Electronic Control Problem.
(Over Voltage Error)
Call for service.
AE
Electronic Control Problem.
(Communication Error)
Call for service.
EEE
Invalid state of Eeprom Communication.
Call for service.
dF
Invalid door.
Call for service.
bE2
Unit detects a button is being pressed
for over 30secs or button is stuck.
Make sure a button is NOT being pressed
continuously. Try restarting the cycle.
If the problem continues, call for service.
For any codes not listed above, call 1–800–726–7864 (1–800–SAMSUNG)
05 troubleshooting
DV9100HA DRY_DV56H_USER MANUAL_DC68-03170K-01_EN.indd
33
2014-3-7
10:11:14