Samsung DW80J7550UG/AA User Manual - Page 30

English - 30 - troubleshooting

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troubleshooting PROBLEM Does not dry dishes well. Has a bad odor. Is too noisy. Does not have a smoothly rotating nozzle. Water won't pump out of the dishwasher. Has a bent upper rack after loading dishes. POSSIBLE CAUSE SOLUTION There is no rinse aid in the dispenser. Check the dispenser and add rinse aid. Use a liquid type rinse aid. The temperature of the water is low when the dishwasher is running. Connect the water supply line to a hot water supply. Use rinse aid with the Sanitize option. Too many dishes have been loaded. Proper loading of items can affect drying. Load your dishes as recommended. (See page 17.) Glasses and cups with concave bottoms hold water. This water may spill onto other items when unloading. After finishing the cycle, empty the lower rack first and then the upper rack. This will prevent water dripping from the upper rack onto the dishes in the lower rack. Water was left over from an incomplete cycle. Insert detergent without loading dishes, and run the Normal cycle to clean the dishwasher. The Drain Hose is obstructed. Contact a qualified service technician to remove any obstruction from the drain hose. The dishwasher is not used With the dishwasher empty and no detergent, daily or soiled dishes are left in place a glass with 8 ounces of vinegar upright unit too long. into the lower rack, and then run a Normal cycle. Sound is generated when the dispenser cover is open and the drain pump is operating in an early stage. This is normal operation. The dishwasher is not level. Ensure the dishwasher is level. Foreign material (a screw, a plastic piece) is in the pump chamber. Contact a qualified service technician to remove foreign material from the pump chamber. There is a 'chopping' sound because a nozzle is bumping against the dishes. Rearrange the dishes. The nozzle hole is clogged with food particles. Clean the nozzle hole. See pages 24 and 26. The nozzle is blocked by a After placing the dishes into the racks, rotate the dish or pot and cannot rotate. nozzles by hand to check whether any of the dishes interfere with them. The drain is clogged. Contact a qualified service technician to remove any obstruction from the drain hose and drain hole inside the sump. After that check the drain pump operation. The dishes are not loaded properly. Load your dishes as recommended. (See page 17.) DW80H994_DD68-00164A-03_EN_150408.indd Sec7:30 English - 30 2015-04-08 7:44:26

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English - 30
PROBLEM
POSSIBLE CAUSE
SOLUTION
Does not dry
dishes well.
There is no rinse aid in the
dispenser.
Check the dispenser and add rinse aid.
Use a liquid type rinse aid.
The temperature of the water
is low when the dishwasher is
running.
Connect the water supply line to a hot water
supply.
Use rinse aid with the Sanitize option.
Too many dishes have been
loaded.
Proper loading of items can affect drying.
Load your dishes as recommended.
(See page
17
.)
Glasses and cups with
concave bottoms hold water.
This water may spill onto other
items when unloading.
After finishing the cycle, empty the lower rack
first and then the upper rack. This will prevent
water dripping from the upper rack onto the
dishes in the lower rack.
Has a bad odor.
Water was left over from an
incomplete cycle.
Insert detergent without loading dishes, and run
the Normal cycle to clean the dishwasher.
The Drain Hose is obstructed.
Contact a qualified service technician to remove
any obstruction from the drain hose.
The dishwasher is not used
daily or soiled dishes are left in
unit too long.
With the dishwasher empty and no detergent,
place a glass with 8 ounces of vinegar upright
into the lower rack, and then run a Normal cycle.
Is too noisy.
Sound is generated when the
dispenser cover is open and
the drain pump is operating in
an early stage.
This is normal operation.
The dishwasher is not level.
Ensure the dishwasher is level.
Foreign material (a screw, a
plastic piece) is in the pump
chamber.
Contact a qualified service technician to remove
foreign material from the pump chamber.
There is a ‘chopping’ sound
because a nozzle is bumping
against the dishes.
Rearrange the dishes.
Does not have a
smoothly rotating
nozzle.
The nozzle hole is clogged
with food particles.
Clean the nozzle hole.
See pages
24
and
26
.
The nozzle is blocked by a
dish or pot and cannot rotate.
After placing the dishes into the racks, rotate the
nozzles by hand to check whether any of the
dishes interfere with them.
Water won’t
pump out of the
dishwasher.
The drain is clogged.
Contact a qualified service technician to remove
any obstruction from the drain hose and drain
hole inside the sump. After that check the drain
pump operation.
Has a bent upper
rack after loading
dishes.
The dishes are not loaded
properly.
Load your dishes as recommended.
(See page
17
.)
troubleshooting
DW80H994_DD68-00164A-03_EN_150408.indd Sec7:30
DW80H994_DD68-00164A-03_EN_150408.indd
Sec7:30
2015-04-08 7:44:26
2015-04-08
7:44:26