Samsung HMX-QF30BN User Manual Ver.1.0 (English) - Page 123

Connecting/Dubbing with other devices Recorder, PC, Printer, etc., Connecting to a computer

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Troubleshooting Connecting/Dubbing with other devices (Recorder, PC, Printer, etc.) Symptom You cannot dub correctly using the HDMI cable. You cannot dub correctly using the Audio/ Video cable. Explanation/Solution • You cannot dub images using the HDMI cable. • The Audio/Video cable is not connected properly. Make sure that the Audio/Video cable is connected to the proper jack, i.e. to the input jack of the device used for dubbing images from your camcorder. page 88 Connecting to a computer Symptom Your computer does not recognize your camcorder. Cannot play back a video file properly on a PC. Intelli-studio does not function properly. Intelli-studio does not start. Explanation/Solution • Disconnect the USB cable from the computer and camcorder, restart the computer, and then connect the USB cable again correctly. • You need a video codec to play back the file recorded on your camcorder. Install the software provided with your camcorder. page 90 • Make sure you insert the connector in the correct orientation, and connect the USB cable to the micro USB jack on your camcorder firmly. • Disconnect the cable from the computer and camcorder, restart the computer, and then connect the cable again properly. • To play back an HD video file, you need a computer with better specifications. Use a computer with the recommended specifications. page 89 • Exit the Intelli-studio application, and restart the Windows computer. • Set PC Software to On in the Settings menu or install Intelli-studio on the computer. pages 90, 104 Appendixes 119

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Troubleshooting
119
Appendixes
Connecting/Dubbing with other devices (Recorder, PC, Printer, etc.)
Symptom
Explanation/Solution
You cannot dub correctly using the HDMI
cable.
•
You cannot dub images using the HDMI cable.
You cannot dub correctly using the Audio/
Video cable.
•
The Audio/Video cable is not connected properly. Make sure that the Audio/Video cable is
connected to the proper jack, i.e. to the input jack of the device used for dubbing images
from your camcorder.
page 88
Connecting to a computer
Symptom
Explanation/Solution
Your computer does not recognize your
camcorder.
•
Disconnect the USB cable from the computer and camcorder, restart the computer, and
then connect the USB cable again correctly.
Cannot play back a video file properly on a
PC.
•
You need a video codec to play back the file recorded on your camcorder. Install the
software provided with your camcorder.
page 90
•
Make sure you insert the connector in the correct orientation, and connect the USB cable to
the micro USB jack on your camcorder firmly.
•
Disconnect the cable from the computer and camcorder, restart the computer, and then
connect the cable again properly.
•
To play back an HD video file, you need a computer with better specifications.
Use a computer with the recommended specifications.
page 89
Intelli-studio does not function properly.
•
Exit the Intelli-studio application, and restart the Windows computer.
Intelli-studio does not start.
•
Set
PC Software
to
On
in the Settings menu or install Intelli-studio on the computer.
pages 90, 104