Samsung HT-A100T User Manual (ENGLISH) - Page 53

troubleshooting

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troubleshooting Refer to the chart below when this unit does not function properly. If the problem you are experiencing is not listed below or if the instruction below does not help, turn off the unit, disconnect the power cord, and contact the nearest authorized dealer or Samsung Electronics Service Center. SYMPTOM I cannot eject the disc. Playback does not start. Playback does not start immediately when the Play/Pause button is pressed. Sound is not produced. The remote control does not work. Check/Remedy • Is the power cord plugged securely into the outlet? • Turn off the power and then turn it back on. • Check the region number of the DVD. DVD discs purchased from abroad may not be playable. • CD-ROMs and DVD-ROMs cannot be played on this DVD player. • Make sure that the rating level is correct. • Are you using a deformed disc or a disc with scratches on the surface? • Wipe the disc clean. • No sound is heard during fast playback, slow playback, and step motion playback. • Are the speakers connected properly? Is the speaker setup correctly customized? • Is the disc severely damaged? • Is the remote control being operated within its operation range of angle and distance? • Are the batteries exhausted? • Have you selected the mode(TV/DVD) functions of the remote control (TV or DVD) correctly? 52

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5±
Refer to the chart below when this unit does not function properly. If the problem you are experiencing is not listed
below or if the instruction below does not help, turn off the unit, disconnect the power cord, and contact the nearest
authorized dealer or Samsung Electronics Service Center.
SYMPTOM
Check/Remedy
I cannot eject the disc.
• Is the power cord plugged securely into the outlet?
• Turn off the power and then turn it back on.
Playback does not start.
• Check the region number of the DVD.
DVD discs purchased from abroad may not be playable.
• CD-ROMs and DVD-ROMs cannot be played on this DVD
player.
• Make sure that the rating level is correct.
Playback does not start
immediately when the
Play/Pause button is pressed.
• Are you using a deformed disc or a disc with scratches on
the surface?
• Wipe the disc clean.
Sound is not produced.
• No sound is heard during fast playback, slow playback, and
step motion playback.
• Are the speakers connected properly? Is the speaker setup
correctly customized?
• Is the disc severely damaged?
The remote control does not
work.
• Is the remote control being operated within its operation
range of angle and distance?
• Are the batteries exhausted?
• Have you selected the mode(TV/DVD) functions of the
remote control (TV or DVD) correctly?
troubleshooting