Samsung HT-WS1G User Manual (ENGLISH) - Page 17

EnG ● troubleshooting troubleshooting Before requesting service, please check the following. Symptom Check Remedy The unit will not turn on. • Is the power cord plugged • Connect the power plug to into the outlet? the outlet. A function does not work when the button is pressed. • Is there static electricity in the air? • Disconnect the power plug and connect it again. Sound is not produced. • Is the unit properly connected to your TV? • Is the Mute function on? • Is the volume set to minimum? • Connect it correctly. • Press Mute button to cancel the function. • Adjust the volume. Picture does not appear on a TV • Is the TV connected when the function is selected. properly? • Connect it correctly. Remote control does not work. • Are the batteries drained? • Is the distance between remote control and main unit too far? • Replace with new batteries. • Operate at a close distance. The sound from the left/right channels is reversed. • Are the left/right audio output cables from the TV connected properly? • Check the left/right channel and connect it/them correctly. 17