Samsung HW-D550 User Manual (user Manual) (ver.1.0) (English) - Page 21

troubleshooting - volume control

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EnG ● troubleshooting troubleshooting Before requesting service, please check the following. Symptom Check Remedy The unit will not turn on. • Is the power cord plugged • Connect the power plug to into the outlet? the outlet. A function does not work when the button is pressed. • Is there static electricity in the air? • Disconnect the power plug and connect it again. Sound is not produced. • Is the unit properly connected to your TV? • Is the Mute function on? • Is the volume set to minimum? • Connect it correctly. • Press the Mute button to cancel the function. • Adjust the volume. Picture does not appear on a TV • Is the TV connected when the function is selected. properly? • Connect it correctly. Remote control does not work. • Are the batteries drained? • Is the distance between remote control and main unit too far? • Replace with new batteries. • Operate at a close distance. The sound from the left/right channels is reversed. • Are the left/right audio output cables from the TV connected properly? • Check the left/right channel and connect it/them correctly. 21

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±1
ENG
●
TROUBLESHOOTING
Before requesting service, please check the following.
Symptom
cheCk
Remedy
The uNit will Not turN oN.
• Is the power cord plugged
into the outlet?
• Connect the power plug to
the outlet.
A fuNCtioN does Not work wheN
the buttoN is pressed.
• Is there static electricity in
the air?
• Disconnect the power plug
and connect it again.
SouNd is Not produCed.
• Is the unit properly
connected to your TV?
• Is the Mute function on?
• Is the volume set to
minimum?
• Connect it correctly.
• Press the Mute button to
cancel the function.
• Adjust the volume.
PiCture does Not appear oN a TV
wheN the fuNCtioN is seleCted.
• Is the TV connected
properly?
• Connect it correctly.
Remote CoNtrol does Not work.
• Are the batteries drained?
• Is the distance between
remote control and main unit
too far?
• Replace with new batteries.
• Operate at a close distance.
The souNd from the left/right
ChaNNels is reversed.
• Are the left/right audio
output cables from the TV
connected properly?
• Check the left/right channel
and connect it/them
correctly.
troubleshooting