Samsung ML 2510 User Manual (ENGLISH) - Page 41

Condition Horizontal stripes Curl Suggested solutions If horizontally aligned black streaks or smears appear: • The toner cartridge may be installed improperly. Remove the cartridge and reinsert. • The toner cartridge may be defective. Install a new toner cartridge. See page 8.4. • If the problem persists, the printer may require repair. Contact a service representative. If the printed paper is curled or paper does not feed into the printer: • Turn over the stack of paper in the tray. Also try rotating the paper 180° in the tray. An unknown image repetitively appears on a next few sheets or loose toner, light print or contamination occurs. Your printer is probably being used at an altitude of 2,500 m (8,200 ft) or above. The high altitude may affect the print quality such as loose toner or light imaging. You can set this option through Printer Settings Utility or Printer Tab in printer driver's properties. Refer to the Software Section for details. Common Windows problems Condition Suggested solutions "File in Use" message appears during installation. "Error Writing to LPTx" message appears. Exit all software applications. Remove all software from the StartUp Group, then restart Windows. Reinstall the printer driver. • Ensure that the cables are connected correctly and the printer is on. • If bi-directional communication is not turned on in the driver, it will also cause this message. "General Protection Fault", "Exception OE", "Spool32", or "Illegal Operation" messages appear. Close all other applications, reboot Windows, and try printing again. Condition Suggested solutions "Fail To Print," "A printer timeout error occurred," messages appear. These messages may appear during printing. Just keep waiting until the printer finishes printing. If the message appears in standby mode or after printing has been completed, check the connection and/or whether an error has occurred. Note • Refer to Microsoft Windows 98/Me/NT 4.0/2000/XP(32/64 bit)/ 2003 User's Guide that came with your PC for further information on Windows error messages. Common PostScript problems The following situations are PostScript language specific and may occur when several printer languages are being used. Note • To receive a printed or screen displayed message when PostScript errors occur, open the Print Options window and click the desired selection next to the PostScript errors section. Condition PostScript file can not be printed. Possible cause Suggested solutions The PostScript driver may not be installed correctly. • Print a configuration page and verify that the PostScript version is available for printing. • Install the PostScript driver; to installing the PS printer driver, see the Software Section. • If problem consists, contact a service representative. "Limit Check Error" message appears. The print job was too complex. You might need to reduce the complexity of the page. A PostScript error page prints. Print job may not be PostScript. Make sure that the print job is a PostScript job. Check to see whether the software application expected a setup or PostScript header file to be sent to the printer. When print a document in Macintosh with Acrobat Reader 6.0 or higher, colors print incorrectly. The resolution setting in the printer driver may not be matched with that in Acrobat Reader. Make sure that the resolution setting in your printer driver matches that in Acrobat Reader. 9.9