Samsung ML 4050N User Manual (ENGLISH) - Page 57

Condition Possible cause Suggested solutions A PostScript error page prints. Print job may not be PostScript. Make sure that the print job is a PostScript job. Check to see whether the software application expected a setup or PostScript header file to be sent to the printer. The optional tray 2 (tray 3 or tray 4) is not selected in the driver. The printer driver has not been configured to recognize the optional tray 2 (tray 3 or tray 4). Open the PostScript driver properties, select the Device Settings tab, and set the Tray2 (Tray3 or Tray4) option of the Installable Options section to Installed. When print a document in Macintosh with Acrobat Reader 6.0 or higher, colors print incorrectly. The resolution setting in the printer driver may not be matched with that in Acrobat Reader. Make sure that the resolution setting in your printer driver matches that in Acrobat Reader. Common Linux problems Condition The printer doesn't print. Suggested solutions • Check if the printer driver is installed in your system. Open Unified Driver Configurator and switch to the Printers tab in Printers configuration window to look at the list of available printers. Make sure that your machine is displayed on the list. If not, please, invoke Add new printer wizard to set up your device. • Check if the printer is started. Open Printers configuration and select your machine on the printers list. Look at the description in the Selected printer pane. If its status contains "(stopped)" string, please, press the OK button. After that normal operation of the printer should be restored. The "stopped" status might be activated when some problems in printing occurred. Condition I encounter error "Unable to open mfp port device file!" when printing a document. PDF file does not print correctlysome parts are missing in the graphics, text or illustrations. Suggested solutions Please avoid changing print job parameters (via LPR GUI, for example) while a print job is in progress. Known versions of CUPS server break the print job whenever print options are changed and then try to restart the job from the beginning. Since Unified Linux Driver locks mfp port while printing, the abrupt termination of the driver keeps the port locked and therefore unavailable for subsequent print jobs. If this situation occurred, please, try to release the mfp port. Incompatibility between the PDF file and the Acrobat products. Printing the PDF file as an image may enable the file to print. Turn on Print As Image from the Acrobat printing options. Note: It will take longer to print when you print a PDF file as an image. Common Macintosh problems Condition Suggested solutions PDF file does not print correctly-some parts are missing in the graphics, text or illustrations. Incompatibility between the PDF file and the Acrobat products. Printing the PDF file as an image may enable the file to print. Turn on Print As Image from the Acrobat printing options. Note: It will take longer to print when you print a PDF file as an image. The document has printed, but the print job has not disappeared from the spooler in Mac OS 10.3.2. Update your Mac OS to OS 10.3.3 or higher. The printer does not print a document from Illustrator on IPP printing. Change the Data type option in the Adobe Illustrator print menu to Binary. Or, you can use Appletalk printing. Some letters are not displayed normally during the Cover Sheet printing. This problem is caused because Mac OS cannot find the font during the Cover Sheet printing. English alphabet and numbers are displayed normally at the Cover Sheet. 9.14