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Samsung MU6290 User Manual - Page 4

Picture and Sound, System and Support, Troubleshooting - 75

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Picture and Sound Adjusting the Picture Quality 65 Choosing a picture mode 65 Configuring advanced picture settings Setting the Viewing Environment for External Devices 67 Playing games on an optimized screen 67 Viewing UHD videos 67 Using HDMI black level 68 Registering the TV as a DivX-certified device (watching for pay DivX movies) Picture Support Functions 68 Changing the picture size Adjusting the Sound Quality 69 Choosing a sound mode 69 Configuring advanced sound settings Using Other Functions 76 Running the accessibility functions 77 Enabling voice guides for the visually impaired 77 Enabling audio for the video description function 77 White text on black background (high contrast) 77 Enlarging the font (for the visually impaired) 78 Learning about the remote control (for the visually impaired) 78 Learning about the TV menu 78 Showing captions 79 Listening to the TV through Bluetooth devices (for the hearing impaired) 79 Configuring advanced system settings 81 Checking digital channel signal info and strength 81 Restoring the TV to the factory settings Troubleshooting Using the Sound Support Functions 70 Selecting speakers 70 Listening to the TV through Bluetooth devices 71 Listening to the TV through a Multiroom speaker Getting Support 82 Getting support through Remote Management 83 Finding the contact information for service 83 Requesting service System and Support Setting the Time and Using the Timer 72 Setting the current time 73 Using the timers Using the Screen Burn Protection and Energy Saving Functions 74 Preventing screen burn 74 Reducing the energy consumption of the TV Updating the TV's Software 75 Updating the TV's software to the latest version 75 Updating the TV automatically Protecting the TV from Hacking and Malicious Code 76 Scanning the TV and connected storage for malicious code Diagnosing TV operational issues There Is a Problem with the Picture 84 Testing the picture I Can't Hear the Sound Clearly 86 Testing the sound There Is a Problem with the Broadcast My Computer Won't Connect The TV Won't Connect to the Internet The Schedule Recording/Timeshift Function Isn't Working Anynet+ (HDMI-CEC) Isn't Working I Have Trouble Launching/Using Apps My File Won't Play I Want to Reset the TV Other Issues

Section	Page
English	1
Quick Guides	6
Connecting the Samsung Smart Remote to the TV	6
Using Smart Hub	7
Using Voice Interaction	8
Running Voice Interaction	8
Read Before Using Voice Interaction	10
Updating the TV’s Software	11
Updating the TV’s software to the latest version	11
Updating the TV automatically	12
Getting Support	12
Getting support through Remote Management	12
Finding the contact information for service	13
Requesting service	13
Connections	14
Connection Guide	14
Connecting an Antenna	14
Connecting to the Internet	15
Connecting to your Internet network	15
Troubleshooting Internet Connectivity Issues	17
Troubleshooting wired Internet connectivity issues Try Now	17
Troubleshooting wireless Internet connectivity issues	18
Connecting Video Devices	19
Connecting with an HDMI cable	19
Connecting with a component cable (Only for models with COMPONENT IN / AV IN)	20
Connecting with a composite cable (Only for models with COMPONENT IN / AV IN)	21
Audio Input and Output Connections	22
Connecting with an HDMI (ARC) cable	22
Connecting with a digital audio (optical) cable	22
Connecting through a wireless network	22
Connecting Bluetooth Devices	23
Connecting a Computer	23
Connecting through the HDMI port ― Screen sharing (HDMI)	23
Connecting a Mobile Device	24
Viewing the screen of a mobile device on your TV (Screen Sharing)	24
Sharing content through the Smart View app	24
Managing a Mobile Device	25
Switching between external devices connected to the TV	25
Changing the input signal	25
Editing the name and icon of an external device	26
Using additional functions	27
Connection Notes	27
Connection notes for HDMI	27
Connection notes for audio devices	28
Connection notes for computers	29
Connection notes for mobile devices	29
Remote Control and Peripherals	30
About the Samsung Smart Remote	30
About the Samsung Smart Remote (THE FRAME)	32
Connecting to the Samsung Smart Remote	34
Controlling External Devices with the Samsung Smart Remote - Using the Universal Remote	34
Using Anynet+ (HDMI-CEC)	35
Connecting an external device through Anynet+ and using their menus	35
Controlling the TV with a Keyboard	36
Connecting a USB keyboard	36
Connecting a Bluetooth keyboard	36
Using the keyboard	36
Entering Text using the On-Screen QWERTY Keyboard	37
Using additional functions	38
Entering Text using the remote control's microphone and the on-screen QWERTY keyboard	38
Smart Features	39
Smart Hub	39
Displaying the Home Screen	39
Launching Smart Hub automatically	42
Launching the last used app automatically	42
Testing Smart Hub connections	42
Resetting Smart Hub	42
Using a Samsung account	42
Creating and managing your Samsung account	42
Signing in to a Samsung account	43
Using the APPS Service	45
Installing and running an app	46
Managing purchased or installed apps	47
Rating apps	48
Using the e-Manual	49
Launching the e-Manual	49
Using the buttons in the e-Manual	49
Using the Internet	49
Playing pictures/video/music	50
Playing media content	51
Using the Music Service	52
Using the Sports Service	53
Using the TV PLUS Service	54
Using Voice Interaction	55
Running Voice Interaction	55
Read Before Using Voice Interaction	56
TV Viewing	58
Viewing Broadcast Information at a Glance	58
Using the guide	58
Recording Programs	60
Recording programs	60
Managing the schedule recording list	61
Viewing recorded programs	62
Setting Up a Schedule Viewing	62
Setting up a schedule viewing for a channel	62
Editing a schedule viewing	63
Using Timeshift	63
Buttons and functions available while recording a program or Timeshift	64
Using the Channel List	65
Editing channels	66
Re-registering and deleting a channel	66
Editing registered channels	66
Using Program Rating Lock	67
Creating a Personal Favorites List	67
Registering channels as favorites	67
Viewing and selecting channels on Favorites lists only	68
Editing a Favorites List	68
Adding channels to favorites list	68
Removing channels from a favorites list	68
Rearranging a favorites list	68
Renaming a favorites list	68
TV-Viewing Support Functions	69
Changing the broadcast signal	69
Scanning for available channels	69
Configuring advanced broadcasting audio settings	69
Picture and Sound	70
Adjusting the Picture Quality	70
Choosing a picture mode	70
Configuring advanced picture settings	70
Setting the Viewing Environment for External Devices	72
Playing games on an optimized screen	72
Viewing UHD videos	72
Using HDMI black level	72
Registering the TV as a DivX-certified device (watching for pay DivX movies)	73
Picture Support Functions	73
Changing the picture size	73
Adjusting the Sound Quality	74
Choosing a sound mode	74
Configuring advanced sound settings	74
Using the Sound Support Functions	75
Selecting speakers	75
Listening to the TV through Bluetooth devices	75
Listening to the TV through a Multiroom speaker	76
System and Support	77
Setting the Time and Using the Timer	77
Setting the current time	77
Using the timers	78
Using the Screen Burn Protection and Energy Saving Functions	79
Preventing screen burn	79
Reducing the energy consumption of the TV	79
Updating the TV’s Software	80
Updating the TV’s software to the latest version	80
Updating the TV automatically	80
Protecting the TV from Hacking and Malicious Code	81
Scanning the TV and connected storage for malicious code	81
Using Other Functions	81
Running the accessibility functions	81
Enabling voice guides for the visually impaired	82
Enabling audio for the video description function	82
White text on black background (high contrast)	82
Enlarging the font (for the visually impaired)	82
Learning about the remote control (for the visually impaired)	83
Learning about the TV menu	83
Showing captions	83
Listening to the TV through Bluetooth devices (for the hearing impaired)	84
Configuring advanced system settings	84
Checking digital channel signal info and strength	86
Restoring the TV to the factory settings	86
Troubleshooting	87
Getting Support	87
Getting support through Remote Management	87
Finding the contact information for service	88
Requesting service	88
Diagnosing TV operational issues	88
There Is a Problem with the Picture	89
Testing the picture	89
I Can't Hear the Sound Clearly	91
Testing the sound	91
There Is a Problem with the Broadcast	92
My Computer Won't Connect	92
The TV Won't Connect to the Internet	93
The Schedule Recording/Timeshift Function Isn't Working	93
Anynet+ (HDMI-CEC) Isn't Working	94
I Have Trouble Launching/Using Apps	95
My File Won't Play	95
I Want to Reset the TV	95
Other Issues	96
Precautions and Notes	98
Before Using the Recording and Timeshift Functions	98
Before using the recording and schedule recording functions	98
Before using the timeshift function	99
Read Before Using APPS	100
Read Before Using the Internet	101
Read Before Playing Photo, Video, or Music Files	102
Limitations on use of photo, video, and music files Try Now	102
Supported external subtitles	103
Supported internal subtitles	103
Supported image formats and resolutions	104
Supported music formats and codecs	104
Supported video codecs	105
Read After Installing the TV	107
Picture sizes and input signals	107
Installing an anti-theft lock	108
Read before setting up a wireless Internet connection	108
Supported Resolutions for UHD Input Signals	109
If HDMI UHD Color is set to Off	109
If HDMI UHD Color is set to On	109
Read Before Connecting a Computer (Supported Resolutions)	110
IBM	110
MAC	110
VESA DMT	111
CEA-861	111
Supported Resolutions for Video Signals	112
CEA-861	112
Read Before Using Bluetooth Devices	113
Restrictions on using Bluetooth	113
Blocking programs based on their TV Rating	114
Blocking movies base on their Movie Rating (MPAA)	115
Blocking programs based on their Canadian English Rating	115
Blocking programs based on their Canadian French Rating	116
Blocking Programs based on their Downloadable U.S. Rating	116
Buttons and Functions	117
Buttons and functions available while playing multimedia content	117
License	119
Accessibility Guidance	121
Using the Remote control	121
Orientation of the Samsung Smart Remote	121
Description of the Samsung Smart Remote	121
Using the accessibility menu	123
Accessibility short cut menu	123
Step by Step instructions to.	124
Setting accessibility settings using Voice Interaction	126
Using the TV with Voice Guide on	127
Watching TV	127
Using the guide	129
Setting Up a Schedule Viewing	132
Using the Channel List	133
Creating a Personal Favorites List	134
Recording	136
Using the instant and schedule recording options from the guide screen:	136
Using the Instant and Schedule Recording options from program info window	137
Recording a program you are currently watching directly from live TV	137
Changing the recording time	138
Viewing recorded programs	138
Deleting a recorded program	139
Using Smart Hub	139
Smart Hub	139
Displaying the Home Screen in Smart Hub	141
Using the e-Manual	142
Launching the e-Manual	142
Using Voice Interaction	143

Match case Limit results 1 per page

Picture and Sound

Adjusting the Picture Quality

Choosing a picture mode

Configuring advanced picture settings

Setting the Viewing Environment for External Devices

Playing games on an optimized screen

Viewing UHD videos

Using HDMI black level

Registering the TV as a DivX-certified device (watching for

pay DivX movies)

Picture Support Functions

Changing the picture size

Adjusting the Sound Quality

Choosing a sound mode

Configuring advanced sound settings

Using the Sound Support Functions

Selecting speakers

Listening to the TV through Bluetooth devices

Listening to the TV through a Multiroom speaker

System and Support

Setting the Time and Using the Timer

Setting the current time

Using the timers

Using the Screen Burn Protection and Energy Saving Functions

Preventing screen burn

Reducing the energy consumption of the TV

Updating the TV’s Software

Updating the TV’s software to the latest version

Updating the TV automatically

Protecting the TV from Hacking and Malicious Code

Scanning the TV and connected storage for malicious code

Using Other Functions

Running the accessibility functions

Enabling voice guides for the visually impaired

Enabling audio for the video description function

White text on black background (high contrast)

Enlarging the font (for the visually impaired)

Learning about the remote control (for the visually impaired)

Learning about the TV menu

Showing captions

Listening to the TV through Bluetooth devices (for the hearing

impaired)

Configuring advanced system settings

Checking digital channel signal info and strength

Restoring the TV to the factory settings

Troubleshooting

Getting Support

Getting support through Remote Management

Finding the contact information for service

Requesting service

Diagnosing TV operational issues

There Is a Problem with the Picture

Testing the picture

I Can't Hear the Sound Clearly

Testing the sound

There Is a Problem with the Broadcast

My Computer Won't Connect

The TV Won't Connect to the Internet

The Schedule Recording/Timeshift Function Isn't Working

Anynet+ (HDMI-CEC) Isn't Working

I Have Trouble Launching/Using Apps

My File Won't Play

I Want to Reset the TV

Other Issues