Samsung NE58F9500SS/AA User Manual Ver.1.0 (English, French) - Page 67
Troubleshooting - sears
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TROUBLESHOOTING PROBLEM POSSIBLE CAUSE SOLUTION Areas of discoloration on the cooktop. Food spillover was not cleaned. The surface is hot and the model features a light-colored cooktop. • Refer to the section on care and cleaning of the glass cooktop on page 59. • This is normal. The surface may appear discolored when it is hot. This is temporary and will disappear as the glass cools. The surface unit This is normal. frequently cycles on and off. • The element will cycle on and off to maintain the power setting. The oven will not turn on. The range is not completely • Make sure the electrical plug is inserted plugged into the electrical outlet. into a live, properly grounded outlet. A fuse in your home may be blown • Replace the fuse or reset the circuit or the circuit breaker tripped. breaker. The oven controls have been set • See the chapter on operating the oven. improperly. The oven is too hot. • Allow the oven to cool. The appliance will not turn on. The appliance is not completely plugged into the electrical outlet or a fuse in your home may be blown or the circuit breaker tripped. • Make sure the power cord is plugged into a live, properly grounded outlet. Check the fuse and circuit breakers. Incomplete service wiring. • Call for service. Power outage. • Check to see if the house lights will turn on. If required, call your local electric company for service. The oven light will not turn on. The light bulb is loose or defective. • Tighten or replace the bulb. The switch operating light is broken. • Call for service. Oven smokes excessively during broiling. The control has not been set properly. • Refer to the section on setting oven controls. • Make sure the oven door is opened to the broil stop position. The meat has been placed too close to the element. • Reposition the rack to provide proper clearance between the meat and the element. Preheat the broil element for searing. The meat has not been properly prepared. • Remove the excess fat from the meat. Cut away fatty edges that may curl, leaving the lean intact. Grease has built up on oven surfaces. • Regular cleaning is necessary when broiling frequently. Food does not bake The oven controls have not been • See the chapter on operating the oven. or roast properly. set correctly. The oven rack has been positioned • See the section on using the oven racks incorrectly or is not level. on page 39. Incorrect cookware or cookware of improper size is being used. The oven sensor needs to be adjusted. • See the section on adjusting the thermostat on page 50. 130513 (IB_Better)NE58F9500SS_DG68-00499A_EN.indd 66 troubleshooting _66 13/05/2013 08:36:35