Samsung NE594R0ABSR/AA User Manual Ver.1.0 (English) - Page 56

Possible Cause

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PROBLEM POSSIBLE CAUSE SOLUTION Areas of discoloration on the cooktop Food spillover was not cleaned. The surface is hot and the model features a light-colored cooktop. • Refer to the section on care and cleaning of the glass cooktop on page 49. • This is normal. The surface may appear discolored when it is hot. This is temporary and will disappear as the glass cools. The surface unit This is normal. frequently cycles on and off. • The element will cycle on and off to maintain the heat setting. The oven will not turn on. The range is not completely • Make sure the electrical plug is inserted plugged into the electrical outlet. into a live, properly grounded outlet. A fuse in your home may be blown • Replace the fuse or reset the circuit or the circuit breaker tripped. breaker. The oven controls have been set • See the chapter on operating the oven. improperly. The oven is too hot. • Allow the oven to cool. The appliance will not turn on. The appliance is not completely plugged into the electrical outlet or a fuse in your home may be blown or the circuit breaker tripped. Incomplete service wiring. • Make sure the power cord is plugged into a live, properly grounded outlet. Check the fuse and circuit breakers. • Call for service. The oven light will not turn on. Oven smokes excessively during broiling. Food does not bake or roast properly. Power outage. The light bulb is loose or defective. • Check to see if the house lights will turn on. If required, call your local electric company for service. • Tighten or replace the bulb. The switch operating light is broken. The control has not been set properly. • Call for service. • Refer to the section on setting oven controls. • Make sure the oven door is opened to the broil stop position. The meat has been placed too close to the element. • Reposition the rack to provide proper clearance between the meat and the element. Preheat the broil element for searing. The meat has not been properly prepared. • Remove the excess fat from the meat. Cut away fatty edges that may curl, leaving the lean intact. Grease has built up on oven surfaces. • Regular cleaning is necessary when broiling frequently. The oven controls have not been • See the chapter on operating the oven. set correctly. The oven rack has been positioned • See the section on using the oven racks incorrectly or is not level. on page 26. Incorrect cookware or cookware of improper size being used. The oven sensor needs to be adjusted. • See the section on adjusting the thermostat on page 40. 55_ troubleshooting NE594R0ABSR_AA_DG68-00460A-02_EN.indd 55 30/10/2012 14:59:43

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55
_ troubleshooting
PROBLEM
POSSIBLE CAUSE
SOLUTION
Areas of
discoloration on the
cooktop
Food spillover was not cleaned.
• Refer to the section on care and cleaning
of the glass cooktop on page 49.
The surface is hot and the model
features a light-colored cooktop.
• This is normal. The surface may appear
discolored when it is hot. This is temporary
and will disappear as the glass cools.
The surface unit
frequently cycles on
and off.
This is normal.
• The element will cycle on and off to
maintain the heat setting.
The oven will not
turn on.
The range is not completely
plugged into the electrical outlet.
• Make sure the electrical plug is inserted
into a live, properly grounded outlet.
A fuse in your home may be blown
or the circuit breaker tripped.
• Replace the fuse or reset the circuit
breaker.
The oven controls have been set
improperly.
• See the chapter on operating the oven.
The oven is too hot.
• Allow the oven to cool.
The appliance will
not turn on.
The appliance is not completely
plugged into the electrical outlet or
a fuse in your home may be blown
or the circuit breaker tripped.
• Make sure the power cord is plugged into
a live, properly grounded outlet. Check the
fuse and circuit breakers.
Incomplete service wiring.
• Call for service.
Power outage.
• Check to see if the house lights will turn
on. If required, call your local electric
company for service.
The oven light will
not turn on.
The light bulb is loose or defective.
• Tighten or replace the bulb.
The switch operating light is
broken.
• Call for service.
Oven smokes
excessively during
broiling.
The control has not been set
properly.
• Refer to the section on setting oven
controls.
• Make sure the oven door is opened to the
broil stop position.
The meat has been placed too
close to the element.
• Reposition the rack to provide proper
clearance between the meat and the
element. Preheat the broil element for
searing.
The meat has not been properly
prepared.
• Remove the excess fat from the meat. Cut
away fatty edges that may curl, leaving the
lean intact.
Grease has built up on oven
surfaces.
• Regular cleaning is necessary when
broiling frequently.
Food does not bake
or roast properly.
The oven controls have not been
set correctly.
• See the chapter on operating the oven.
The oven rack has been positioned
incorrectly or is not level.
• See the section on using the oven racks
on page 26.
Incorrect cookware or cookware of
improper size being used.
The oven sensor needs to be
adjusted.
• See the section on adjusting the
thermostat on page 40.
NE594R0ABSR_AA_DG68-00460A-02_EN.indd
55
30/10/2012
14:59:43