Samsung NV24 HD User Manual - Page 77

Before contacting a service centre

Page 77 highlights

Before contacting a service centre Camera does not take images when pressing the Shutter button • There is insufficient memory capacity € Delete unnecessary image files. • The memory card has not been formatted € Format the memory card. (p.69) • The memory card is exhausted € Insert a new memory card. • The memory card is locked € Refer to [Card Locked!] error message. (p.74) • The camera's power is off € Turn the camera power on. • The battery is exhausted € Insert a fully charged battery. (p.15) • Battery is inserted incorrectly with the polarities reversed. € Insert the battery according to the polarity marks (+, -). The camera suddenly stops working while in use • The camera stopped due to a malfunction € Remove/re-insert battery and switch the camera on. The images are unclear • A picture was taken of the subject without setting an appropriate macro mode € Select an appropriate macro mode to take a clear image. • Taking a picture beyond the flash range € Take a picture within the flash range. • The lens is smudged or dirty € Clean the lens. > The flash does not fire • Flash off mode has been selected € Dis-engage flash off mode. • The camera mode can't use flash € Refer to the FLASH instruction. (p.32 ~ 33) Incorrect date and time is displayed • The date and time have been set incorrectly or the camera has adopted the default setting € Reset the date and time correctly. The camera buttons do not operate • Camera malfunction € Remove/re-insert battery and switch the camera on. A card error has occurred while the memory card is in the camera • Incorrect memory card format € Re-format the memory card. The images don't play back • Incorrect file name (Violation of DCF format) € Do not change the image file name. Colour of image is different to the original scene • White balance or effect setting is incorrect € Select appropriate White balance and effect.

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76
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Before contacting a service centre
The flash does not fire
• Flash off mode has been selected
²
Dis-engage flash off mode.
• The camera mode can’t use flash
²
Refer to the FLASH instruction. (p.32 ~ 33)
Incorrect date and time is displayed
The date and time have been set incorrectly or the camera has adopted the
default setting
²
Reset the date and time correctly.
The camera buttons do not operate
• Camera malfunction
²
Remove/re-insert battery and switch the camera on.
A card error has occurred while the memory card is in the camera
• Incorrect memory card format
²
Re-format the memory card.
The images don’t play back
• Incorrect file name (Violation of DCF format)
²
Do not change the image file name.
Colour of image is different to the original scene
• White balance or effect setting is incorrect
²
Select appropriate White balance and effect.
Camera does not take images when pressing the Shutter button
• There is insufficient memory capacity
²
Delete unnecessary image files.
• The memory card has not been formatted
²
Format the memory card. (p.69)
• The memory card is exhausted
²
Insert a new memory card.
• The memory card is locked
²
Refer to [Card Locked!] error message. (p.74)
• The camera’s power is off
²
Turn the camera power on.
• The battery is exhausted
²
Insert a fully charged battery. (p.15)
• Battery is inserted incorrectly with the polarities reversed.
²
Insert the battery according to the polarity marks (+, -).
The camera suddenly stops working while in use
• The camera stopped due to a malfunction
²
Remove/re-insert battery and switch the camera on.
The images are unclear
• A picture was taken of the subject without setting an appropriate macro mode
²
Select an appropriate macro mode to take a clear image.
• Taking a picture beyond the flash range
²
Take a picture within the flash range.
• The lens is smudged or dirty
²
Clean the lens.