Samsung NV51M9770DS User Manual - Page 57

Troubleshooting Changing the oven light The oven light is a standard 40-watt appliance halogen bulb. It comes on when the oven door is open. When the oven door is closed, touch Lamp to turn the light on or off. Note that you cannot turn the light on during a self-cleaning or Hybrid cleaning cycle. 1. To change the halogen bulb, you must tilt the broil heater down. To do this, turn the circular nut on the support counterclockwise while holding the broil heater. The broil heater should loosen and tilt down. Important: The broil heater is not a removable part. Do not force the broil heater down. Do not let it drop down. 01 2. Remove the glass cover. 3. Remove the halogen bulb cover. 4. Replace the halogen bulb. 5. When done, replace the glass cover, and then follow Step 1 above in the reverse order to return the broiler to its correct position. CAUTION Before changing your oven light, disconnect the electrical power to the oven at the main fuse or circuit breaker panel. Make sure the oven and the halogen bulb are cool. Troubleshooting Samsung works hard to ensure that you don't have problems with your new electric oven. If you run into unexpected trouble, look first for a solution in the tables below. If you're still having trouble after trying the suggested solution, call Samsung at 1-800-SAMSUNG (1-800-726-7864). CONTROL DISPLAY Problem The display goes blank. The buttons cannot be pressed properly. Possible cause A fuse in your home may be blown or the circuit breaker tripped. • There is foreign matter caught between the buttons • Touch model: There is moisture on the exterior • The lock function is set Solution Replace the fuse or reset the circuit breaker. • Remove the foreign matter and try again. • Remove the moisture and try again. • Check whether the lock function is set. Troubleshooting NV51M9770DS_AA_DG68-01001A-02_EN+MES+CFR.indb 57 English 57 2018-08-29 4:49:40