Samsung NX58T5601SW/AA User Manual - Page 12

Troubleshooting If you encounter a problem with the range, check the tables starting below, and then try the suggested actions. Checkpoints Problem Possible cause Action You smell gas. There is a gas leak. Clear the room, building, or area of all occupants. Immediately call your gas supplier from a neighbor's phone. Do not call from your phone. It is electrical and could cause a spark that could ignite the gas. Follow the gas supplier's instructions. If you cannot reach your gas supplier, call the fire department. Surface burners do not light. The burner caps are not in place. The burner base is misaligned. Clean the electrodes. Put the burner cap on the burner head. Align the burner base. The oven temperature is too hot or cold. The oven temperature needs to be adjusted and recalibrated. The oven temperature has been calibrated at the factory. When first using the oven, follow the recommended recipe times and temperatures. If it appears that the oven is too hot or too cool, you can recalibrate the oven temperature. * Refer full user manual at Samsung. com website. Problem Possible cause Action A crackling or popping sound. This is normal. This is the sound of the metal heating and cooling during any cooking or cleaning function. If you hear the sound even when the product is not operating, please contact Samsung Customer Service Center (1-800-726-7864). The oven door will not open after a self-cleaning cycle This is normal. The oven door will stay locked until the oven temperature drops below 400 °F. If you can not open the door even after the product has cooled down, please contact Samsung Customer Service Center (1-800-726-7864). Troubleshooting 12 English Samsung_GasRange_SimpleManual_DG68-01206A-01_EN+MES+CFR.indb 12 2020-06-04 �� 9:50:06