Samsung NX60T8511SS/AA User Manual - Page 48

Information codes, Check the PBA NTC Sensor.

Page 48 highlights

Troubleshooting Problem Food does not bake or roast properly in the oven. Food does not broil properly in the oven. Cause Action The wrong cooking mode was selected. The oven racks have not been positioned properly for the foods being cooked. Incorrect cookware or cookware of improper size is being used. The oven temperature needs to be adjusted and recalibrated. There is aluminum foil on racks and/or oven bottom. The clock or timers are not set correctly. The oven controls are not set properly. The oven door was not closed during broiling. The rack has not been properly positioned. See page 22. See page 21. See page 18. See page 32. Remove foil. See pages 15 See page 24. See page 24. See the broiling guide on page 24. Information codes Code symbol Meaning Oven sensor malfunction. The oven is overheating. Check the Control PBA NTC Sensor. Check the PBA NTC Sensor. Check the PBA NTC Sensor. Solution 1. Press OFF/CLEAR, and then restart the oven. 2. If the problem persists, disconnect all power to the oven range for at least 30 seconds and then reconnect the power. Control pad malfunction. Door lock malfunction. PCB signal malfunction. Touch IC and PCB signal malfunction. Oven vent blocked. 1. If oven vent or cover air is blocked by aluminum foil or others, remove that and restart oven. 2. To reset error, disconnect power or tap OFF/CLEAR after opening the oven door at least 60 seconds. ** If these solutions do not solve the problem, contact a local Samsung service center or call 1-800-SAMSUNG (1-800-726-7864). Troubleshooting 48 English NX9000T_NX60T8511SS_AA_DG68-01221A-00_EN.indd 48 2020-03-25 6:12:09

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48 English
Troubleshooting
Troubleshooting
Information codes
Code symbol
Meaning
Solution
Oven sensor malfunction.
1.
Press
OFF/CLEAR
, and then
restart the oven.
2.
If the problem persists,
disconnect all power to
the oven range for at
least 30 seconds and then
reconnect the power.
The oven is overheating.
Check the Control PBA NTC
Sensor.
Check the PBA NTC Sensor.
Check the PBA NTC Sensor.
Control pad malfunction.
Door lock malfunction.
PCB signal malfunction.
Touch IC and PCB signal malfunction.
Oven vent blocked.
1.
If oven vent or cover air is
blocked by aluminum foil
or others, remove that and
restart oven.
2.
To reset error, disconnect
power or tap
OFF/CLEAR
after opening the oven door
at least 60 seconds.
** If these solutions do not solve the problem, contact a local Samsung service
center or call 1-800-SAMSUNG (1-800-726-7864).
Problem
Cause
Action
Food does not
bake or roast
properly in the
oven.
The wrong cooking mode
was selected.
See page
22
.
The oven racks have not
been positioned properly
for the foods being
cooked.
See page
21
.
Incorrect cookware or
cookware of improper
size is being used.
See page
18
.
The oven temperature
needs to be adjusted and
recalibrated.
See page
32
.
There is aluminum foil
on racks and/or oven
bottom.
Remove foil.
The clock or timers are
not set correctly.
See pages
15
Food does not
broil properly in
the oven.
The oven controls are not
set properly.
See page
24
.
The oven door was not
closed during broiling.
See page
24
.
The rack has not been
properly positioned.
See the broiling guide on page
24
.
NX9000T_NX60T8511SS_AA_DG68-01221A-00_EN.indd
48
2020-03-25
°° 6:12:09