Samsung PL100 User Manual (user Manual) (ver.1.0) (English) - Page 90

If you use your camera at low temperatures, Remove the battery and insert it again.

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Page 90 highlights

Before contacting a service center Situation Suggested remedies The display or buttons do not work Remove the battery and insert it again. The camera screen works poorly If you use your camera at low temperatures, it will cause the camera screen to malfunction or discolor. For better performance of your camera screen, use your camera at normal temperatures. The memory card has The memory card has not been reset. an error Format the card. (p. 79) Cannot play back files If you change the name of a file, your camera may not play the file (the name of the file should meet the DCF standard). If you encounter this situation, play back files on your computer. The photo is blurry t Make sure that the focus option you set is suitable for close-up shots. (p. 44) t Make sure that the lens is clean. If not, clean the lens. (p. 83) t Make sure that the subject is within range of the flash. (p. 91) The colors in the photo do not match the actual scene An incorrect white balance can create unrealistic color. Select the proper white balance option to suit the light source. (p. 50) Situation Suggested remedies t Turn off the flash. (p. 42) The photo is too bright t Your photo is overexposed. Adjust the exposure value. (p. 49) The photo is too dark Your photo is underexposed. t Turn on the flash. (p. 42) t Adjust the ISO speed. (p. 43) t Adjust the exposure value. (p. 49) The TV does not display your photos t Make sure that the camera is correctly connected to the external monitor with the A/V cable. t Make sure that your memory card contains photos. Your computer does not recognize your camera t Make sure that the USB cable is connected correctly. t Make sure that your camera is switched on. t Make sure that you are using a supported operating system. Your computer The file transmission may be interrupted by disconnects the camera static electricity. Disconnect the USB cable while transferring files and connect it again. Appendixes 89

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Appendixes
89
Before contacting a service center
Situation
Suggested remedies
The photo is too bright
Turn off the flash. (p. 42)
Your photo is overexposed. Adjust the
exposure value. (p. 49)
The photo is too dark
Your photo is underexposed.
Turn on the flash. (p. 42)
Adjust the ISO speed. (p. 43)
Adjust the exposure value. (p. 49)
The TV does not
display your photos
Make sure that the camera is correctly
connected to the external monitor with
the A/V cable.
Make sure that your memory card
contains photos.
Your computer does
not recognize your
camera
Make sure that the USB cable is
connected correctly.
Make sure that your camera is switched
on.
Make sure that you are using a
supported operating system.
Your computer
disconnects the camera
while transferring files
The file transmission may be interrupted by
static electricity. Disconnect the USB cable
and connect it again.
Situation
Suggested remedies
The display or buttons
do not work
Remove the battery and insert it again.
The camera screen
works poorly
If you use your camera at low temperatures,
it will cause the camera screen to
malfunction or discolor.
For better performance of your camera
screen, use your camera at normal
temperatures.
The memory card has
an error
The memory card has not been reset.
Format the card. (p. 79)
Cannot play back files
If you change the name of a file, your
camera may not play the file (the name of
the file should meet the DCF standard). If
you encounter this situation, play back files
on your computer.
The photo is blurry
Make sure that the focus option you set
is suitable for close-up shots. (p. 44)
Make sure that the lens is clean. If not,
clean the lens. (p. 83)
Make sure that the subject is within
range of the flash. (p. 91)
The colors in the photo
do not match the actual
scene
An incorrect white balance can create
unrealistic color. Select the proper white
balance option to suit the light source.
(p. 50)