Samsung RF28R7201SG/AA User Manual - Page 77
Troubleshooting, General, Temperature - review
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Troubleshooting Before calling for service, review the symptoms and recommended solutions below. If none of the suggested solutions resolve your problem, please visit our website at www. samsung.com or call Samsung Customer Care at 1-800-SAMSUNG (726-7864). Note that you will be charged for any service visits in which no defects were found. General Temperature Symptom Fridge/freezer does not operate. Fridge/freezer temperature is warm. Fridge/freezer is over-cooling. Possible causes • Power cord is not plugged in properly. • Temperature control is not set correctly. • Refrigerator is located near a heat source or direct sunlight. • Not enough clearance between refrigerator and nearby walls or cabinets. • Energy Saver mode is activated. • The refrigerator is overloaded. Food is blocking the refrigerator vents. • Temperature control is not set correctly. Solution • Properly plug in the power cord. • Set the temperature lower. • Keep the refrigerator away from direct sunlight or a heat source. • Make sure there is a gap of at least 2.5 inches (5 cm) between the refrigerator back and sides and any nearby walls or cabinets. • Deactivate Energy Saver mode. • Do not overload the refrigerator. Do not allow food to block vents. • Set the temperature higher. Troubleshooting Untitled-4 77 English 77 2020-04-21 12:53:39