Samsung RF28R7201SG/AA User Manual - Page 84

Troubleshooting Smart Grid (applicable models only) Symptom What Do I Need to use the Energy Management and Smart Grid functions? Why isn't the Energy Management function working normally? Why isn't the Delay Defrost Capability working normally? Action To use the Smart Grid (Demand Response) and Energy Management functions on your refrigerator, you need the following: Devices • A wireless access point (router) • A Samsung Energy Management-supported refrigerator • A smartphone Registration • Connect your refrigerator to your home Wi-Fi network. • Register for the EMS service with your electric company. Your electric company must have an EMS (Energy Management System) supporting SEP (Smart Energy profile). App • Download the SmartThings app from the Google Play Store, Apple App Store, or Samsung Galaxy Apps. • Install and run the SmartThings app on your smartphone. • Make sure that your home router is operating normally with proper Internet service and connection. • Make sure that the refrigerator is connected to the AP (router). Checkpoints • Connect your smartphone to the router (AP, Access Point), and then check if you can browse the Internet on the smartphone. • Make sure that your home router is operating normally with proper Internet service and connection. Troubleshooting 84 English Untitled-4 84 2020-04-21 12:53:41