Samsung RF34H9960S4 User Manual Ver.0.3 (English, French, Spanish) - Page 51

TROUBLESHOOTING There is a bad smell in the refrigerator. • Check for spoiled food. • Foods with strong odors (for example, fish) should be tightly covered. • Clean out your freezer periodically and throw away any spoiled or suspicious food. Frost forms on the walls of the freezer. • Is the air vent blocked? Remove any obstructions so air can circulate freely. • Allow sufficient space between the stored food for efficient air circulation. • Is the freezer drawer closed properly? The water dispenser is not functioning. • Is the water line connected and the shut-off valve opened? • Has the water supply line tubing been crushed or kinked? • Make sure the tubing is free and clear of any obstruction. • Is the water tank frozen because the fridge temperature is too low? Try selecting a warmer setting on the Digital display. The auto close system does not work with the freezer door. • Is there an imbalance between the right and left parts of the door? • Open and close the door smoothly 1~2 times. After you do this, the auto close system usually works properly again. • Try opening the door smoothly to avoid unbalancing the right part and the left part of the door. Condensation or water drops forms on both sides of fridge door's central part. • Condensation or water drops may form if the humidity is too high while the refrigerator is operating. • If condensation or water drops appears on both sides of fridge door's central part, turn the Energy Saving mode off after removing the condensation. Sparkling water is not dispensed. • Is the water line connected and the shut-off valve opened? • Did you pull down the Sparkling-Selector Lever? • Is the Sparkling Water Production Function Off icon on? Press the Sparkling Maker button for 3 seconds to turn on sparkling water production. The Sparkling Water Production function is set to OFF at the factory. Set it ON to get sparkling water. • Is the Sparkling Maker icon blinking? The blinking icon indicates the refrigerator is producing sparkling water. Please wait until the icon stops blinking. • Is the Sparkling Water Cylinder empty? If the SodaStream Carbonator runs out of CO2, the cylinder icon ( ) turns on. If the refrigerator dispenses a small amount or no sparkling water, replace the SodaStream 60L Carbonator with a new one. • Is the refrigerator door open? If the door is open, Sparkling water/Water/Ice are not dispensed. • Is the cylinder lever unlocked? Please open the cylinder cover and lock the cylinder lever. • Is the Control Lock on? DA68-03013A-03.indb 51 English - 51 2014. 2. 25. 4:05