Samsung RFG293HARS User Manual (user Manual) (ver.0.3) (English) - Page 35

03 Troubleshooting Troubleshooting PROBLEM The refrigerator does not work at all or it does not chill sufficiently. The food in the fridge is frozen. You hear unusual noise or sounds. SOLUTION • Check that the power plug is properly connected. • Check if the set temperature on the digital display is warmer than freezer or fridge inner temperature. • If it is, set the refrigerator temperature colder. • Is the refrigerator in direct sunlight or located near a heat source? • Is the back of the refrigerator too close to the wall, preventing proper ventilation? • Check if the set temperature on the digital display is too low. • Try setting the refrigerator to a warmer temperature. • Is the temperature in the room too low? Set the refrigerator warmer. • Did you store the food which is juicy in the coldest part of the refrigerator? Try moving those items to other shelves in fridge instead of keeping them in the colder areas or bins. • Check that the refrigerator is level and stable. • Is the back of the refrigerator too close to the wall, preventing proper ventilation? Try moving the back of the refrigerator at least 2 inches from the wall. • Was anything dropped behind or under the refrigerator? • A "ticking" sound is heard from inside the refrigerator. This is normal and occurs because various accessories are contracting or expanding as the result of changes in the temperature of the refrigerator's interior. • If it sounds as if something is hitting something else inside the refrigerator, this is normal. The sound is caused by ice cubes rubbing in the bucket periodically. The cabinet-door sealing area of the appliance is hot and condensation is occurring. • Some heat is normal as anti-condensators are installed in the vertical hinged section of the refrigerator to prevent condensation. • Is the refrigerator door ajar? Condensation can occur when you leave the door open for a long time. Ice Maker is not producing ice. You can hear water bubbling in the refrigerator. There is a bad smell in the refrigerator. Frost forms on the walls of the freezer. Auto close system does not work with the freezer door. • Did you wait for 12 hours after installation of the water supply line before making ice? • Is the water line connected and the shut-off valve opened? • Did you manually stop the ice making function? • Is the freezer temperature too warm? Try setting the freezer temperature lower. • This is normal. The bubbling comes from refrigerant circulating through the refrigerator. • Check for spoiled food. • Foods with strong odors (for example, fish) should be tightly covered. • Clean out your freezer periodically and throw away any spoiled or suspicious food. • Is the air vent blocked? Remove any obstructions so air can circulate freely. • Allow sufficient space between the stored foods for efficient air circulation. • Is the freezer drawer closed properly? • Is there an imbalance between the right and left parts of the door? • Open and close the door smoothly 1~2 times. After you do this, the auto close system usually works properly again. • Try opening the door smoothly to avoid unbalancing the right part and the left part of the door. Troubleshooting _35