Samsung S24D300HL User Manual - Page 90

Screen issue

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9 Troubleshooting Guide Screen issue Issues Solutions The power LED is off. The screen will not switch on. The message Check Signal Cable appears. Check that the power cable is connected properly. (Refer to "2.2 Connecting and Using a PC") Check that the cable is properly connected to the product. (Refer to "2.2 Connecting and Using a PC") Check that the device connected to the product is powered on. Not Optimum Mode is displayed. The images on the screen look distorted. The screen is not clear. The screen is blurry. The screen appears unstable and shaky. There are shadows or ghost images left on the screen. The screen is too bright. The screen is too dark. Screen color is inconsistent. This message appears when the signal from the graphics card exceeds the maximum resolution or frequency for the product. Change the maximum resolution and frequency to suit the product performance, referring to Standard Signal Mode Table (page 104). Check the cable connection to the product. (Refer to "2.2 Connecting and Using a PC") Adjust Coarse and Fine. Remove any accessories (video extension cable, etc.) and try again. Set the resolution and frequency to the recommended level. Check that the resolution and frequency for the PC are within the range of resolution and frequency compatible with the product. Next, if required, change the settings, referring to Standard Signal Mode Table (page 104) in this manual and the INFORMATION menu on the product. Adjust Brightness and Contrast. Change the COLOR settings. The colors on the screen have a shadow and are Change the COLOR settings. distorted. White does not really look white. Change the COLOR settings. There is no image on the screen and the power LED blinks every 0.5 to 1 second. The product is operating in power-saving mode. Press any key on the keyboard or move the mouse to return to normal operating mode. 90 9 Troubleshooting Guide

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90
Troubleshooting Guide
9
9 Troubleshooting Guide
Screen issue
Issues
Solutions
The power LED is off. The screen will not switch
on.
Check that the power cable is connected
properly.
(Refer to "2.2 Connecting and Using a PC")
The message
Check Signal Cable
appears.
Check that the cable is properly connected to the
product.
(Refer to "2.2 Connecting and Using a PC")
Check that the device connected to the product is
powered on.
Not Optimum Mode
is displayed.
This message appears when the signal from the
graphics card exceeds the maximum resolution or
frequency for the product.
Change the maximum resolution and frequency to
suit the product performance, referring to
Standard Signal Mode Table (page 104).
The images on the screen look distorted.
Check the cable connection to the product.
(Refer to "2.2 Connecting and Using a PC")
The screen is not clear. The screen is blurry.
Adjust
Coarse
and
Fine
.
Remove any accessories (video extension cable,
etc.) and try again.
Set the resolution and frequency to the
recommended level.
The screen appears unstable and shaky.
Check that the resolution and frequency for the
PC are within the range of resolution and
frequency compatible with the product.
Next, if required, change the settings, referring to
Standard Signal Mode Table (page 104) in this
manual and the
INFORMATION
menu on the
product.
There are shadows or ghost images left on the
screen.
The screen is too bright. The screen is too dark.
Adjust
Brightness
and
Contrast
.
Screen color is inconsistent.
Change the
COLOR
settings.
The colors on the screen have a shadow and are
distorted.
Change the
COLOR
settings.
White does not really look white.
Change the
COLOR
settings.
There is no image on the screen and the power
LED blinks every 0.5 to 1 second.
The product is operating in power-saving mode.
Press any key on the keyboard or move the
mouse to return to normal operating mode.